Implementation and Optimization Manager

This is a fully remote position, open to applicants in Colorado, +7 more states.

📋 Description

• Plan, execute, and manage multi-service-line implementation projects from start to finish.

• Assist in the development of new programs and optimize existing ones.

• Act as a subject matter expert for project management processes and methodologies.

• Collaborate with the VP of Implementation to initiate new practices and clinical programs, ensuring proper workflows, training, competencies, equipment readiness, quality controls, and escalation pathways.

• Work alongside Revenue Cycle, Credentialing, Product, and other functional teams to guarantee that programs are operationally effective, well-documented, compliant, and scalable across various states.

• Improve practice efficiency and effectiveness through the application of project management techniques.

• Develop and monitor projects using project management software.

• Partner with operations teams, organizational leaders, staff, and physicians during project implementation.

• Aid interdisciplinary teams in enhancing patient experience and practice involvement.

• Contribute to the creation of program designs, workflows, policies, procedures, protocols, staffing models, competencies, training materials, implementation standards, performance measures, and continuous improvement initiatives.

• Report directly to the VP of Implementation.

⛳️ Requirements

• Bachelor's degree in healthcare administration, business management, or a related field, or equivalent work experience.

• 5–10 years of relevant project management experience in the healthcare sector.

• Experience in a start-up environment is an advantage.

• Expert level proficiency in Visio, Monday.com (or similar tools), and PowerPoint.

• Demonstrated experience in project management within medical practices, including successful project delivery.

• Strong understanding of healthcare regulations and compliance standards, such as HIPAA, Medicare, and Medicaid.

• Comprehensive knowledge of Revenue Cycle Management (RCM), scheduling, and practice metrics.

• Exceptional communication and interpersonal skills, with the capacity to work collaboratively with diverse teams and stakeholders.

• Project management certification (PMP or equivalent) is a plus.

🏝️ Benefits

• Medical benefits.

• Dental benefits.

• Vision benefits.

• Matching 401(k).

• Fully remote work arrangement.

• Travel up to 15%.