Imaging Scheduler

This is a fully remote position, open to applicants in Arizona, +21 more states.

📋 Description

• Accurately and efficiently schedule outpatient Imaging and Cardiopulmonary procedures.

• Collaborate with providers, clinical staff, and technologists to ensure complete orders and schedule the appropriate procedures.

• Confirm patient demographics and insurance information while creating pre-registration encounters.

• Handle incoming calls, take comprehensive messages, and prioritize or redirect calls as needed.

• Take into account preparation instructions, provider requests, and patient preferences when determining appointment specifics.

• Adhere to scheduling and insurance protocols.

• Utilize scheduling request lists to make outgoing calls to patients and document contact attempts.

• Provide patients with preparation instructions, education, directions, and check-in times.

• Appropriately address or redirect patient inquiries.

• Coordinate with staff and schedulers to ensure continuity during periods of absence.

• Exhibit outstanding communication skills and phone etiquette.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Prior experience in admitting or clerical roles is preferred.

• A working knowledge of medical terminology is preferred.

• Proficient typing and computer skills at an office level are required.

• Must possess, or be able to acquire within 90 days, the computer skills necessary for online learning, forms, policies, benefits enrollment, and job-specific competencies.

• A working knowledge of English, including reading, writing, and speaking, is essential.

• Must be able to reside and work primarily in Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kansas, Massachusetts, Maryland, Michigan, North Carolina, New Jersey, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin.

• Must comply with HIPAA regulations.

🏝️ Benefits

• Competitive wages.

• Parental leave (4 weeks paid).

• Housing programs.

• Childcare reimbursement.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Tuition assistance.

• Existing student loan repayment.

• Specialty certification reimbursement.

• Annual supplemental educational funds.

• Up to five weeks paid time off in the first year, increasing each year.

• 403(b) retirement plan with immediate matching.

• Life insurance.

• Short- and long-term disability insurance.

• Up to $1,000 annual wellbeing reimbursement.

• Recreation discounts.

• Pet insurance.