Identity Strategist

This is a fully remote position, open to applicants in Austria, +1 more country.

📋 Description

• Act as a customer-facing expert in Fraud and Identity throughout the entire customer journey, which includes pre-sales, onboarding, and ongoing expansion.

• Collaborate directly with enterprise clients to formulate product implementation strategies, assess risk profiles, and ensure that technical solutions align with business goals.

• Facilitate efficient customer onboarding and deployment processes.

• Navigate regulatory, legal, or operational challenges to expedite time-to-live and enhance time-to-value.

• Assess customer risk profiles and develop customized fraud strategies.

• Suggest risk mitigation techniques, user friction management, and optimization of verification workflows.

• Create standardized identity workflows within the Jumio product tailored for various verticals and use cases.

• Identify and address any technical, regulatory, or policy-related obstacles that may hinder launch progress.

• Provide guidance to customer risk and fraud teams regarding emerging fraud trends and best practices in the industry.

• Confirm implementation milestones, success criteria, and compliance with Jumio's best practices.

• Organize go-live planning, readiness assessments, and execution on the day of launch.

⛳️ Requirements

• Relevant professional experience in fraud, identity, AML/KYC, digital risk, or a similar field, including significant customer-facing roles in consulting, technical account management, solutions, professional services, product, or implementation.

• Strong consultative, analytical, and strategic thinking skills with an emphasis on risk strategy and workflow design.

• Project Management expertise with the capability to coordinate cross-functional teams from Product, Engineering, and Legal/Compliance to achieve results for Jumio clients.

• Ability to simplify complex, technical fraud concepts into clear, value-oriented narratives for executive stakeholders.

• Experience in identity verification, fraud, compliance, fintech, or enterprise software solutions (preferred).

• Technical knowledge of APIs, integrations, SaaS platforms, or implementation methodologies (preferred).

• Project management certification or equivalent experience (preferred).

• Experience engaging with global enterprise clients (preferred).

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a collaborative team environment.