Human Resources Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with regional retail leadership teams and client groups to cultivate a high-performance culture.

• Offer strategic HR counsel to support operational success within a retail setting.

• Execute and integrate essential HR processes including staffing, performance and potential assessment, succession planning, career development, learning initiatives, and total rewards.

• Establish trustworthy partnerships with business leaders and regional HR leaders.

• Counsel assigned client groups on enterprise and retail HR programs as well as annual HR activities.

• Provide advice and coaching on employee relations, performance management, risk mitigation, and intricate personnel issues.

• Convert business strategy, market developments, and operational priorities into people plans and organizational solutions.

• Utilize people analytics, business insights, and workforce trends to uncover opportunities and risks.

• Set employee engagement objectives and action-planning strategies.

• Conduct sensitive investigations with professionalism, discretion, care, and expertise.

• Design and implement organizational changes, talent strategies, engagement initiatives, and communication strategies.

• Collaborate on talent acquisition, succession planning, development strategies, and retention initiatives.

• Act as a liaison between the business, HR teams, and Centres of Excellence.

• Work together with HR Centres of Excellence to design, implement, and integrate people programs, policies, processes, and initiatives.

• Assist with staffing, onboarding, talent planning, performance evaluation, succession planning, and career development.

• Support annual merit and bonus cycles, equity assessments, and compensation recommendations.

• Promote continuous improvement in people practices, processes, systems, and operational methods.

• Report directly to the Director of Human Resources – Retail.

⛳️ Requirements

• A minimum of 5–7 years of progressive experience in an HR business partner or generalist role, primarily in a multi-site or retail context.

• Post-secondary education in HR, business, or a related discipline.

• CHRL or a similar HR professional designation is advantageous.

• Demonstrated ability to navigate complex employee and labor relations challenges.

• In-depth knowledge of Canadian employment legislation.

• Strong business acumen accompanied by strategic problem-solving skills.

• Exceptional communication, relationship-building, and stakeholder engagement abilities.

• Expertise in cultural engagement with an emphasis on operational excellence.

• Capacity to identify and effectively resolve issues related to organizational, people, and change priorities.

• Alignment with Indigo's values and a passion for Indigo’s mission.

• Strong organizational abilities and the capability to manage competing priorities.

• Prior experience with UKG (HRIS) is a plus.

• Willingness to travel independently up to 25% within assigned regions, including overnight travel within Canada.

• A valid driver’s license is required.

• Occasional travel to Indigo Home Office in Toronto, Ontario.

• Access to a private and consistent home office environment conducive to confidential remote work.

• Bilingual proficiency in English and French is considered an asset.

🏝️ Benefits

• Availability of remote work.

• Permanent full-time employment.

• Access to a private and consistent home office environment suitable for confidential remote work.

• Accommodation provided during the recruitment process.

• Commitment to Diversity, Equity, Inclusion, and Accessibility.

• AI-assisted hiring process with human oversight.