HRIS Operations Analyst II

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage and provide support for Dayforce modules, encompassing Core HR, Benefits, Payroll, Onboarding, Self-Service, Learning, Security, Organizational Setup, and Reporting.

• Address HRIS and ATS support tickets via Freshservice and escalate more complex issues to the HRIS Manager.

• Diagnose system issues, identify process gaps, and address unexpected outcomes; propose solutions.

• Conduct mass data imports and audits, pinpoint discrepancies, and resolve data-related issues.

• Assist with iCIMS operations and its integration with Dayforce.

• Configure, test, and implement new modules and enhancements.

• Manage updates to organizational structure, including job titles, EEO-1 classifications, and pay grades.

• Oversee the annual merit increase and bonus data uploads.

• Participate in the implementation of an electronic personnel file system.

• Configure and test changes to benefit plans and annual Open Enrollment.

• Review and assess Dayforce and iCIMS upgrades and patches; document their impacts.

• Create and maintain custom HR reports and dashboards, including scheduled reports and OData functionality.

• Prepare and validate EEO-1, VETS-4212, AAP, benefits census, carrier enrollment, and various ad hoc reports.

• Maintain and troubleshoot the integration between iCIMS, Dayforce, and Deltek Vantagepoint.

• Coordinate system modifications and resolutions with IT, Accounting, Payroll, and Benefits.

• Resolve iCIMS issues in collaboration with the vendor.

• Evaluate systems and processes for future HR technology planning.

• Ensure the maintenance of accurate and documented HR data.

• Draft and maintain procedures, job aids, system documentation, and knowledge articles in Freshservice.

• Provide training to system users on new processes and features.

⛳️ Requirements

• Several years of practical HRIS experience, including the configuration and support of an enterprise HRIS or HCM platform.

• Direct experience with Dayforce HCM.

• In-depth understanding of HRIS/HCM systems across HR, payroll, benefits, and talent management processes.

• Hands-on experience with an ATS such as iCIMS.

• Proficiency in building and maintaining system reports.

• Experience in executing mass data imports, conducting data audits, and resolving data discrepancies.

• Familiarity with EEO-1 and VETS-4212 compliance reporting.

• Advanced skills in Microsoft Excel, including data analysis, lookups, and pivot tables.

• Bachelor's degree in Human Resources, Information Systems, Business, or a related discipline.

• Ability to work autonomously and collaborate across departments, both remotely and in-office.

• Preferred: experience with Workday, UKG, ADP, or Oracle.

• Preferred: experience in HRIS/HCM selection, implementation, or data migration.

• Preferred: setup of Dayforce Open Enrollment and benefits configuration.

• Preferred: familiarity with iCIMS.

• Preferred: experience with HRIS-to-ERP integrations, particularly Deltek Vantagepoint.

• Preferred: knowledge of ITSM or ticketing tools like Freshservice.

• Preferred: experience with OData or other reporting/BI tools.

• Preferred: Dayforce, SHRM-CP, SHRM-SCP, or other HRIS/HR-related certifications.

• Successful candidates will be required to pass a pre-employment drug test and background check.

• Must possess U.S. work authorization.

🏝️ Benefits

• 100% employee-owned firm.

• Equal employment opportunities.

• Opportunity to work remotely.

• Standard office equipment provided/used.