HRIS Business Operations Manager

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Oversee the administration, configuration, optimization, and continuous development of Dayforce HCM and the wider HR technology landscape.

• Create and sustain an HRIS roadmap that aligns with HR objectives, enterprise technology projects, business expansion, and operational requirements.

• Set standards and governance for HR system configuration, enhancements, testing, releases, documentation, and change management.

• Act as the HRIS functional lead during significant enterprise technology transformations.

• Direct the design, implementation, and enhancement of integrations among Dayforce, Deltek Vantagepoint, iCIMS, and other enterprise systems.

• Collaborate with Finance and business leaders on ERP initiatives that encompass employee, organizational, labor, payroll, time, project, and shared data.

• Work alongside IT, Information Security, system owners, vendors, and implementation partners on integration architecture, data flows, controls, and support models.

• Lead HRIS involvement in implementations, upgrades, integrations, testing, data migrations, and major technological initiatives.

• Identify and address intricate cross-system issues and evaluate the downstream effects of system and process modifications.

• Ensure the integrity, governance, access, role-based security, data protection, audits, compliance, and controls of HR and employee data.

• Manage HR technology support through the Business Operations service model and oversee the HRIS support structure in Freshservice.

• Provide administration, integrations, configuration, and optimization support for iCIMS and other people-related technologies.

• Direct the design and adoption of the HR Service Family workspace.

• Create documentation, procedures, knowledge resources, and training materials.

• Lead complex HRIS and cross-functional technology projects from requirements gathering through to implementation, stabilization, and support.

• Develop project plans, priorities, requirements, testing strategies, risks, dependencies, and stakeholder responsibilities.

• Coordinate user acceptance testing and confirm solutions meet business requirements.

• Assist in communication, training, rollout, and adoption of new systems and processes.

• Oversee HRIS reporting capabilities, data extracts, interfaces, and recurring reporting processes.

• Support workforce reporting and analytics for planning, decision-making, operational visibility, and data consistency.

• Manage relationships with HR technology vendors and implementation partners, including escalations, enhancements, release planning, and technical coordination.

• Lead, develop, and support HRIS team members, including managing onboarding and the support queue.

• Set priorities and allocate work across administration, projects, enhancements, reporting, integrations, and user support.

• Enhance team capabilities through coaching, documentation, cross-training, and knowledge transfer.

⛳️ Requirements

• Over 10 years of progressively responsible experience in HRIS, HR technology, enterprise systems, or related roles.

• Recent experience with Dayforce or a similar enterprise HCM platform (e.g., UKG, Oracle, Workday, SAP).

• Proven experience leading complex system implementations, integrations, enhancements, or transformation projects involving multiple business functions.

• Familiarity with integrations between HR, payroll, ERP, financial, recruiting, or other enterprise systems.

• Strong knowledge of HR data governance, system security, role-based access, integrations, testing, change management, and system controls.

• Ability to convert complex business requirements into effective, scalable system solutions.

• Experience engaging with both technical and non-technical stakeholders and articulating complex system concepts in straightforward business terms.

• Experience in leading or developing HRIS professionals and managing competing operational and project priorities.

• Availability to work during Pacific Time Zone business hours is essential.

• Bachelor’s degree in Human Resources, Information Systems, Business, Technology, or a related field, or equivalent combination of education and experience.

• Ability to work autonomously and collaborate effectively across departments in remote, hybrid, and office environments.

• Preferred: Experience with Dayforce HCM, Deltek Vantagepoint, iCIMS, Freshservice, or similar platforms.

• Preferred: Experience supporting HRIS/ERP integrations or enterprise technology transformation projects.

• Preferred: Experience collaborating with Finance, IT, Information Security, Payroll, and Human Resources in a complex system environment.

• Preferred: Experience with system governance, data governance, audit controls, integration management, and vendor management.

• Preferred certifications: SHRM-CP, SHRM-SCP, HRIP, Dayforce, project management, or other relevant HR, technology, or systems certification.

• Successful candidates must pass a pre-employment drug test and background check prior to starting employment.

• All positions require U.S. work authorization.

🏝️ Benefits

• 100% employee-owned firm.

• Commitment to equal employment opportunities and an inclusive workplace.