HRIS Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Assist in the configuration, user permissions, testing, integrations, basic reporting, and the overall technology roadmap initiatives.

• Oversee, sustain, and enhance claims systems to ensure reliability and optimal performance.

• Monitor systems, execute tests, and troubleshoot issues as they arise.

• Identify, assess, and resolve issues of moderate to high complexity within claims systems.

• Serve as a subject matter expert for one or more claims systems.

• Offer technical support to end users and address inquiries and concerns.

• Collaborate with IT to configure and manage claims systems within the IT infrastructure.

• Work alongside cross-functional teams and IT using Agile methodology to formulate deployment plans, timelines, and requirements.

• Research, develop, test, and implement system upgrades and enhancements.

• Suggest technological solutions to streamline manual processes.

• Conduct and respond to regular system audits to ensure compliance.

• Enforce systems and data security protocols.

• Cultivate and maintain relationships with external vendors to enhance system integrations and utilization.

• Query and manipulate data, including extracting information from relational databases, to address business challenges.

• Establish and uphold processes and practices for consistent and effective system operations.

• Maintain procedural guides and precise documentation of systems, processes, and configurations.

• Carry out additional duties as assigned.

⛳️ Requirements

• A minimum of 3 years of experience as an IS Administrator or in a related field.

• Familiarity with HR procedures.

• Over 3 years of experience with SAP SuccessFactors or other platforms.

• Knowledge of M365 tools.

• Experience with ticketing systems such as ServiceNow.

• Experience with Power Platform tools (Nice to Have).

🏝️ Benefits

• A competitive salary along with performance-based bonuses.

• A comprehensive benefits package.

• Flexible work arrangements (remote and/or office-based).

• A dynamic and inclusive work environment within a globally recognized group.

• Private Health Insurance.

• Paid Time Off.

• Training & Development opportunities in collaboration with prestigious companies.

• Local payroll and benefits managed by Capgemini as Employer of Record.