CLM Tool Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, configure, govern, assist, and enhance the Contract Lifecycle Management platform.

• Create, modify, and deactivate user accounts as necessary.

• Manage user groups, security groups, roles, permissions, organizational structures, and access controls.

• Provide training support for users.

• Set up and maintain contract types, templates, clauses, metadata, and attributes.

• Assist in configuring workflows and establishing approval-routing rules.

• Manage notifications, business rules, and master data effectively.

• Conduct system testing for any configuration changes made.

• Ensure that templates and clause libraries are in line with approved legal and business policies.

• Adhere to change-control processes and coordinate necessary approvals.

• Assist in fulfilling audit and compliance obligations.

• Act as the main point of contact for CLM users, addressing user issues and workflow inquiries.

• Coordinate and monitor vendor support tickets.

• Offer reporting, data extracts, and analysis.

• Maintain dashboards and operational reports efficiently.

• Track and monitor adoption, usage, and metrics related to contract processes.

• Support management reporting on cycle times, compliance, and contract statuses.

• Engage in requirements gathering, solution design, SIT/UAT testing, enhancement evaluation, and system improvements.

• Collaborate with implementation partners and software vendors.

• Report directly to the Program Manager while working alongside Legal, Supply Chain, Procurement, Compliance, IT, and other team members.

⛳️ Requirements

• A Bachelor’s degree in Business, Supply Chain, Information Systems, Legal Operations, or a related field.

• A minimum of 3 years of experience in CLM, ERP, procurement systems, or contract administration.

• Certification in CLM platform administration (e.g., Icertis Academy certification).

• Proven experience supporting integrations between CLM and ERP systems such as SAP.

• Familiarity with CLM platforms, including Icertis, Ironclad, Agiloft, SAP Ariba Contracts, or Sirion.

• A solid understanding of contract management, procurement, and legal processes.

• Experience in configuring workflows and business rules.

• Expertise in managing permissions, security, and master data.

• Knowledge of reporting and dashboard development practices.

• Candidates must comply with applicable United States and comparable export-control requirements.

🏝️ Benefits

• Comprehensive health and income protection benefits.

• 401(k) savings plan.

• Paid vacations for qualifying positions.

• Competitive salary.

• Opportunity for contract-to-hire employment.