HR Project Delivery Manager

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Take full ownership and manage end-to-end, multi-country EOR onboarding initiatives for enterprise clients.

• Oversee timelines, maintain risk registers, and track critical path milestones.

• Act as the primary operational liaison for enterprise Customer Points of Contact (POCs).

• Collaborate with regional HR Operations, Customer Success, and Sales teams.

• Navigate the complexities of international labor laws, visa and immigration requirements, benefits administration, and localized employment contracts.

• Convert in-country operational specifics into actionable plans for customers.

• Identify and address operational challenges, regulatory risks, and payroll setup delays across various jurisdictions.

• Work alongside Customer Success Managers to facilitate strategic account growth.

• Enhance client activation and promote platform utilization.

• Deliver a premium onboarding experience for enterprise administrators and international employees.

• Serve as the escalation point for intricate operational questions.

• Document and enhance implementation playbooks, scalable workflows, and enterprise delivery standards.

• Collaborate with Product and Engineering teams to convey enterprise requirements for the platform roadmap.

• Reduce time-to-first-payroll while improving activation rates, customer satisfaction, implementation precision, retention, and readiness for expansion.

⛳️ Requirements

• A minimum of 4 years of experience in Enterprise Implementation, Customer Onboarding, Technical Project Management, or Operations Delivery.

• Preferably experienced in the EOR, Payroll, Global HR Tech, or SaaS sectors.

• Direct experience with global employment mechanisms, including Employer of Record, global payroll, basic employment law, or HR operations.

• Demonstrated success in managing multi-stakeholder, multi-country projects using formal methodologies such as PMP, Agile, or comparable experience.

• Exceptional communication and consultative leadership abilities.

• Comfortable leading discussions with VP/C-suite stakeholders at Fortune 500 or rapidly growing enterprise companies.

• Capable of thriving in ambiguous situations and transforming complex regulatory and operational challenges into actionable steps for clients.

• Preferred: experience in managing complex, high-volume employee transitions, TUPE, M&A processes, or enterprise-wide migrations.

• Preferred: international work experience across EMEA, LATAM, or APAC regions.

🏝️ Benefits

• Generous paid parental leave.

• Flexible time off.

• Spending accounts.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Sabbatical after 5 years of service.

• Annual bonus for non-sales positions, based on individual and company performance.

• Competitive salary and benefits package.

• Flexible work arrangements through remote-first teams.

• Access to resources and opportunities for skill enhancement.