HR Generalist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary HR liaison for U.S. employees and managers regarding performance, attendance, conduct, policy interpretation, and employee issues.

• Oversee employee relations matters, which include investigations, corrective actions, performance improvement plans, and support during terminations.

• Manage U.S. health and welfare programs, encompassing medical, dental, vision, life, disability, HSA, and related benefits.

• Investigate and resolve benefits-related issues concerning eligibility, enrollment, deductions, coverage, qualifying life events, and corrections.

• Collaborate with benefits brokers, carriers, third-party administrators, COBRA administrators, and other service providers.

• Work alongside payroll and finance teams to reconcile benefits deductions, invoices, contribution files, and discrepancies.

• Assist with benefits renewals and oversee open enrollment activities.

• Handle daily 401(k) administration tasks, including eligibility, contributions, employee inquiries, vendor coordination, audit support, and corrections.

• Administer employee leave and workplace accommodation processes related to FMLA, ADA, parental leave, disability, workers’ compensation, and relevant state programs.

• Assist employees and managers with leave documentation, benefits, accommodations, and return-to-work protocols.

• Maintain the U.S. HR and benefits compliance calendar and oversee filings, notices, audits, disclosures, and communications.

• Track federal, state, and local employment mandates, updating policies, systems, communications, and practices in conjunction with HR leadership.

• Draft and uphold HR policies, procedures, manager resources, employee communications, and standard operating procedures.

• Analyze HR data, records, and recurring processes to identify compliance risks and enhance accuracy and efficiency.

• Provide guidance and review the work of HR coordinators and emerging HR professionals within assigned programs.

• Collaborate with the Director of HR on workforce planning, organizational initiatives, compliance issues, and People Operations priorities.

⛳️ Requirements

• A minimum of 3 years of human resources experience, particularly in benefits administration, employee relations, leave management, and HR operations.

• Direct experience in managing U.S. health and welfare benefits, including eligibility, enrollment, deductions, coverage, and qualifying life event issues.

• Practical involvement in 401(k) or other retirement plan administration, including contributions, audits, vendor coordination, or corrections.

• Experience handling employee relations matters, such as investigations, performance issues, corrective actions, and termination support.

• Solid understanding of U.S. employment and benefits regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, ADA, wage and hour laws, and applicable federal and state statutes.

• Hands-on experience with administering employee leave and workplace accommodation processes concerning FMLA, ADA, workers’ compensation, and state leave programs.

• Capability to research unfamiliar regulations, assess options, and propose effective next steps.

• Experience working alongside payroll, finance, benefits brokers, carriers, or third-party administrators to address issues and ensure accurate record-keeping.

• Proficient in HRIS and payroll systems, including the review of employee data, benefits deductions, contribution files, and ensuring process accuracy.

• Demonstrated sound judgment in managing sensitive HR issues, maintaining documentation, and determining when to consult HR leadership or other partners.

• Excellent written and verbal communication skills, with the ability to convey requirements and next steps to employees, managers, and external partners clearly.

• Strong organizational skills and follow-through when managing multiple sensitive or deadline-driven matters in a remote setting.

• Preferred experience supporting employees across various U.S. states or within a remote-first workforce.

• Exposure to international HR teams or global People Operations initiatives is a plus.

• Must be legally authorized to work in the United States at the time of hire in an employer-approved U.S. state and maintain authorization throughout employment.

• Pre-employment screening is required.

🏝️ Benefits

• Mentorship programs

• Leadership academies

• Opportunities to influence company culture and DEI initiatives

• Flex Fridays

• Remote-first work culture

• Flexible PTO

• Medical, dental, and vision plans for you and your family

• Life, AD&D, Short-Term, and Long-Term Disability coverage

• 401K with company match

• Paid parental leave

• Access to Headspace

• Monthly fitness reimbursements

• Pet insurance

• Speaker series bonus

• Reimbursement for up to 12 books per year

• Annual bucket list contributions after 3 years

• Catered lunches for the in-office team