HR Project Delivery Manager

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Take ownership and manage end-to-end, multi-country EOR onboarding programs for enterprise clients from the HR Operations perspective.

• Oversee timelines, risk registers, and critical path milestones.

• Act as the primary operational liaison for enterprise customer contacts.

• Coordinate with internal HR Operations regional teams alongside Customer Success and Sales.

• Navigate through international labor laws, visa and immigration requirements, benefits administration, and localized employment contracts.

• Convert in-country operational specifics into clear action plans for customers while ensuring compliance with local regulations.

• Identify and address operational hurdles, regulatory risks, and payroll setup delays across different jurisdictions.

• Collaborate with Customer Success Managers to align operational delivery with strategic account development.

• Propel client activation and platform usage through a highly personalized onboarding experience.

• Serve as the escalation point for intricate operational inquiries.

• Document and enhance implementation playbooks, scalable workflows, and enterprise delivery benchmarks.

• Work with Product and Engineering to incorporate enterprise client needs into the platform roadmap.

• Achieve KPIs including onboarding speed, customer satisfaction, implementation accuracy, and readiness for account retention or expansion.

⛳️ Requirements

• 4+ years of experience in Enterprise Implementation, Customer Onboarding, Technical Project Management, or Operations Delivery.

• Ideally, experience within the EOR, Payroll, Global HR Tech, or SaaS domains.

• Direct exposure to global employment mechanics, such as Employer of Record, global payroll, basic employment law, or HR operations.

• Proven success in managing multi-stakeholder, multi-country projects using formal frameworks like PMP, Agile, or similar experience.

• Exceptional communication and consultative leadership abilities.

• Comfortable leading discussions with VP/C-suite stakeholders in Fortune 500 or rapidly growing enterprise companies.

• Capable of thriving in uncertain environments.

• Proficient in simplifying complex regulatory and operational realities into straightforward, actionable steps for clients.

• Preferred: experience managing complex, high-volume employee transfers, TUPE, M&A transitions, or enterprise-wide migrations.

• Preferred: international work experience across EMEA, LATAM, or APAC regions.

🏝️ Benefits

• Variable compensation.

• Annual bonus for non-sales positions based on individual and company performance.

• Generous paid parental leave.

• Flexible time off.

• Spending accounts.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Sabbatical after 5 years.

• Flexible work arrangements through remote-first teams.

• Opportunities for professional development and skill enhancement.