HR Consultant, Employee Relations – Workplace Investigations

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a strategic HR advisor and main contact for designated client accounts, providing proactive, solutions-oriented advice that aligns with each client's business goals.

• Plan and execute comprehensive, unbiased workplace investigations into complaints such as harassment, discrimination, retaliation, and policy breaches, adhering to relevant laws and client guidelines.

• Conduct effective investigative interviews with complainants, respondents, and witnesses, ensuring accurate documentation of testimonies.

• Evaluate documentary and testimonial evidence, make sound credibility assessments in cases of conflicting accounts, and derive fact-based findings supported by the evidence.

• Create clear, precise, and defensible written investigation reports that can withstand scrutiny from legal representatives, agencies, or courts.

• Present and discuss investigation findings with client stakeholders, including in-house and external legal counsel as necessary, articulating the evidentiary basis for conclusions and addressing questions confidently and calmly.

• Act as the primary liaison for assigned clients regarding employee relations issues, including workplace disputes, complaints, performance challenges, disciplinary actions, and terminations.

• Provide guidance to client managers and leaders on sensitive employee matters in a manner that is fair, consistent, legally compliant, and aligned with the client's organizational culture.

• Assist clients in navigating corrective action and performance improvement processes, including drafting and reviewing related documentation.

• Identify trends in employee relations issues that may indicate broader organizational challenges and suggest improvements to enhance engagement and retention.

• Support various HR consulting projects, including compliance advising, HR audits, and the development of handbooks and policies.

⛳️ Requirements

• 1 to 3 years of experience in employee relations, workplace investigations, or a comparable HR consulting position.

• Bachelor's degree in Human Resources, Business Management, or a related field, or an equivalent combination of education and experience.

• PHR or SHRM-CP certification is required, or the ability to obtain it within six months of employment.

• AWI-CH, licensed private investigator, or other investigation-related credentials are advantageous.

• Proven experience in conducting workplace investigations and generating written investigation reports is highly preferred.

• Adequate working conditions, including high-speed internet and an environment conducive to confidential phone calls and virtual meetings without interruptions.

• Strong proficiency in HCM platforms, HRIS systems, and advanced technology, including expertise in Microsoft Office and other productivity tools.

• Capable and responsible utilization of AI-enabled tools to improve the quality and efficiency of work, compliant with company policies, and accountable for the accuracy and integrity of all deliverables.

• Demonstrated ability to work autonomously with minimal supervision, as well as collaboratively within a team setting.

• A comprehensive understanding of employment laws, regulations, and best practices in investigations.

• Exceptional investigative writing skills: accurate to the record, devoid of unverified attributions, with analysis that is thorough, logical, and defensible.

• Sound judgment in evaluating evidence and assessing credibility in ambiguous or contested situations.

• Comfort and adaptability in engaging with client legal teams, executives, and other senior stakeholders, including defending well-supported findings under thorough questioning.

• Composure, empathy, and professionalism in emotionally charged situations, maintaining appropriate boundaries and consistent neutrality.

• Strong client management skills combined with a friendly, professional, and resolution-focused communication style.

• Ability to organize and prioritize multiple active matters in a fast-paced environment with changing priorities.

• Complete discretion with confidential and sensitive information.

🏝️ Benefits

• Exposure to executive leadership, succession opportunities, ownership of strategic projects, and the chance to collaborate with small, mid-size, and large Fortune 500 clients.

• Access to a supportive team and professional resources.

• Comprehensive medical, dental, and vision coverage, including employer-sponsored life insurance.

• 401(k) retirement savings plan with company matching.

• Flexible paid time off with a responsible-use approach that encourages work-life balance.

• Continuous professional development and growth opportunities, including paid SHRM membership and allowances for continuing education.

• Full-time flexible hours within a remote work environment serving clients nationwide.

• Robust rewards and recognition program.

• Incentive-based compensation rewards.