HR Business Consultant

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Act as a Human Resources expert and reliable advisor supporting Staples' U.S. Retail division.

• Collaborate with store leadership on employee relations, performance management, conflict resolution, and policy interpretation.

• Mentor and advise managers on performance enhancement and team development.

• Investigate and evaluate employee concerns, offering recommendations that align with company policies and business goals.

• Implement performance management programs and tools.

• Counsel leaders on strategies for associate engagement.

• Collaborate with HR Centers of Excellence and field leadership to address intricate associate relations issues.

• Assist in talent development and succession planning efforts.

• Facilitate the rollout of new HR programs, policies, and initiatives focused on people.

• Cultivate relationships with leaders and stakeholders to promote HR solutions.

• Recognize trends and opportunities for improvement, escalating concerns and suggestions as necessary.

• Aid in change management initiatives and projects aimed at organizational effectiveness.

• Engage in special projects that contribute to both people and business strategies.

• Maintain business acumen while staying updated on HR best practices and company initiatives.

• Report directly to the Director of People Support.

⛳️ Requirements

• Bachelor's degree in Human Resources, Business, Organizational Psychology, or a related area, or an equivalent combination of education and experience.

• 4-6 years of experience in Human Resources supporting various levels of leadership in a dynamic environment.

• Proven experience in coaching leaders on employee relations, performance management, and talent development issues.

• Background in supporting performance improvement initiatives and conflict resolution.

• Experience in a large corporate or matrixed organization.

• Strong consulting, coaching, and relationship-building abilities.

• Capacity to navigate complex employee relations situations with professionalism and sound judgment.

• Exceptional problem-solving and critical thinking skills.

• Strong business acumen and ability to balance the needs of associates with organizational objectives.

• Proficiency in influencing leaders at various levels within the organization.

• Excellent communication and facilitation skills.

• Strong project management and organizational capabilities.

• Ability to manage multiple responsibilities in a fast-paced setting.

• Collaborative mindset with the capacity to partner efficiently across teams.

• High level of initiative, accountability, and ownership.

• Strong analytical, consulting, and communication skills.

• Ability to handle competing priorities while maintaining a high standard of accuracy and professionalism.

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification is preferred.

• Experience supporting retail, multi-site, distribution, or field-based operations is preferred.

• Experience in conducting investigations and managing associate relations issues is preferred.

• Experience with succession planning and talent development initiatives is preferred.

• Experience in leading or assisting with organizational change initiatives is preferred.

• Strong project management experience is preferred.

• Ability to influence leaders and promote the adoption of HR programs and initiatives is preferred.

• Experience collaborating with Centers of Excellence and cross-functional business teams is preferred.

🏝️ Benefits

• Bonus plan.

• Generous paid time off, including one Floating Holiday each year.

• Flexible work arrangements, including adaptable work hours.

• 401(k) plan with company match.

• Medical, dental, vision, life, and disability insurance.

• Optional benefits available.

• Associate store discount.

• Discounts on mobile plans, movie tickets, and more.