Host Relations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in account management and sales efforts for the Summer Work and Travel program.

• Address client inquiries and resolve issues related to systems, hiring events, and participant matters.

• Provide training to clients on processes, program regulations, and in-country activities.

• Engage with potential employers to bolster sales initiatives and enhance job placements in designated regions.

• Support host employers in managing participant-related challenges, including conflict resolution and best-practice advice.

• Recruit, interview, and place participants on behalf of employer partners.

• Contribute to designated projects and ensure on-time completion in line with team objectives.

• Collaborate across internal teams to facilitate program success and meet operational goals.

• Travel both domestically and internationally as needed to meet business requirements and support program activities.

⛳️ Requirements

• A bachelor's degree is required.

• A minimum of 1–3 years of prior customer success or customer service experience is necessary.

• International study or work experience is preferred.

• Exceptional verbal and written communication skills are essential.

• Proficiency in computer applications including MS Teams, Word, Excel, PowerPoint, and Outlook.

• Strong organizational skills with a keen attention to detail.

• Excellent time management capabilities.

• Ability to multitask effectively while managing daily project responsibilities.

• Energetic and team-oriented individual.

• Background checks, reference verification, and education and employment verification are required as conditions of employment.

🏝️ Benefits

• Paid time off and parental leave.

• Gym Reimbursement Program.

• Employee Assistance Program.

• Short-term and long-term disability coverage.

• 6 floating Fridays (subject to eligibility criteria).

• Discounts on the CIEE Study Abroad Program.

• 403(b) Retirement Plan with employer contributions.

• Comprehensive insurance coverage including life, travel, medical, dental, and vision.

• Flexible Spending Accounts/Health Savings Account for medical and dependent expenses.

• Optional benefits including identity theft protection, pet insurance, and coverage for accidents and critical illnesses.

• Competitive total rewards package; benefits can increase total compensation by up to 25%.