Healthcare Virtual Assistant – Mental Health Practice

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Respond to patient inquiries via phone, text, and callbacks

• Coordinate appointment scheduling for various therapists

• Confirm insurance eligibility and benefits

• Review and submit claims using SimplePractice

• Assist with daily operations at the front office

• Work collaboratively with the team

⛳️ Requirements

• Minimum of 2 years of administrative experience in US healthcare

• Experience in mental health or behavioral health practices is highly desirable

• Proficient in patient scheduling and insurance verification

• Experience with SimplePractice is MANDATORY

• Strong verbal and written communication skills in English

• Organized, dependable, willing to learn, and detail-oriented

• Comfortable using productivity monitoring software

• Open to candidates from LATAM and the Philippines

🏝️ Benefits

• Remote work arrangement