Healthcare Virtual Assistant – Mental Health Practice

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Respond to patient calls, texts, and return calls

• Arrange appointments for various therapists

• Confirm insurance eligibility and benefits

• Review and process claims through SimplePractice

• Assist with daily front-office operations and work collaboratively with the team

⛳️ Requirements

• Minimum of 2 years of administrative experience in the US healthcare sector

• Experience in mental health or behavioral health practices is highly preferred

• Familiarity with patient scheduling and insurance verification processes

• Proficiency in SimplePractice is MANDATORY

• Strong verbal and written communication skills in English

• Must be organized, dependable, open to coaching, and detail-oriented

• Comfortable using productivity monitoring software

🏝️ Benefits

• Competitive salary

• Comprehensive health benefits

• Opportunities for professional development

• Supportive team environment