Healthcare Sales

This is a fully remote position, open to applicants in Alabama, +33 more states.

📋 Description

• Conduct outbound calls to customers eligible for Medicare from pre-qualified leads.

• Engage in discussions about customers’ interest in various plan options.

• Assist customers in transitioning to a licensed sales agent in their locality.

• Utilize the provided script to ask necessary questions.

• Employ rebuttals to address and overcome objections from callers.

• Clarify the advantages of available options during the open enrollment period.

• Achieve transfer targets consistently.

• Properly categorize each call.

• Act as the primary contact for clients and manage both inbound and outbound communications.

• Leverage web-based tools to resolve inquiries and enhance the customer experience.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• A minimum of 6 months experience in customer service.

• Must be at least 18 years old.

• Ability to type a minimum of 25 words per minute.

• Proficient with desktop computer systems.

• Basic knowledge of Windows-based systems.

• Willingness to work on weekends.

• Dedicated workspace close to the router for a hardwired Ethernet connection.

• Internet connection must have a minimum of 15 Mbps download and 10 Mbps upload speeds, with an ISP latency under 50ms.

• Internet service cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN.

• Proof of internet speed is required.

• A background in sales is preferred but not mandatory.

• Experience in customer service and/or sales is preferred.

• A college degree is preferred but not required.

• Ability to adhere to established procedures and work within a structured schedule with varying shifts.

🏝️ Benefits

• Medical, vision, and dental health benefits for eligible employees and their families.

• Employment Assistance Programs available.

• Health and personal time off (HPT) provided.

• Leave programs available as per eligibility.

• Competitive 401(K) plans offered.

• Life insurance included.

• Supplemental medical coverage available.

• Critical care insurance offered.

• Pet insurance options provided.

• Flexible Spending Account (FSA) plans available.

• Discounts at various retailers.

• Opportunities for limitless career advancement and growth.

• An inclusive and diverse workplace culture.

• Support for active-duty service members, veterans, and military families.