Healthcare Enrollment Specialist – Latin America

This is a fully remote position, open to applicants in United States.

📋 Description

• Make 8–15 outbound calls each hour to Medicare patients in the U.S.

• Provide education to patients regarding doctor-recommended Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.

• Respond to inquiries related to Medicare, including coverage details, monthly participation, and opting out.

• Secure verbal consent and enroll interested patients into the company system.

• Diligently document call notes and patient information.

• Achieve daily productivity and enrollment performance goals.

• Engage with senior patients located in the U.S. via telephone.

• Clarify physician-recommended healthcare programs and address patient questions.

⛳️ Requirements

• Previous experience in U.S. healthcare or with Medicare patients (medical office, call center, insurance verification, care coordination, etc.).

• Excellent spoken English proficiency; must be easily comprehensible to older adult patients.

• Access to reliable high-speed internet (recommended minimum of 25 Mbps download).

• A quiet and professional home office setup.

• Headset equipped with a clear microphone.

• Availability to work during U.S. Eastern or Central Time hours.

• Comfort with making consistent outbound calls.

• Proficient with technology and experienced in using web-based systems.

• Ability to communicate effectively with senior or elderly patients.

• Capable of explaining healthcare and Medicare concepts in a clear and patient manner.

• Professional phone demeanor with strong pacing and pronunciation.

• Dependable, self-motivated, and capable of working independently.

• A short voice recording may be requested as part of the application process.

🏝️ Benefits

• Comprehensive paid training provided.

• Options for full-time or part-time work.

• Flexibility of a remote work arrangement.

• Performance-based compensation, ranging from $1–$2 per completed enrollment.