Health Information Specialist I – Entry Level

This is a fully remote position, open to applicants in Alabama, +5 more states.

📋 Description

• Accurately and efficiently process requests for the release of information and medical records.

• Protect patient privacy while ensuring adherence to HIPAA regulations, company policies, facility policies, and authorizations.

• Receive and handle inquiries for patient health information.

• Uphold the confidentiality and security of sensitive information.

• Maintain a working knowledge of both company and facility software.

• Communicate any work-related issues, site challenges, and variations in workload to the manager.

• Oversee patient health records, ensuring compliance with HIPAA standards.

• Prepare new patient charts using both paper and electronic health record formats.

• Organize medical records in a standardized format, ensuring their accuracy and completeness.

• Create digital images of documents for electronic medical records.

• Retrieve and accurately transmit patient records to both internal and external requestors.

• Manage inbound and outbound calls from patients, insurance providers, and attorneys.

• Assist with patient walk-ins and handle administrative tasks such as faxes, mail, and data entry.

• Meet specific productivity expectations set for the site.

• Schedule pickups as required.

• Execute other assigned responsibilities.

⛳️ Requirements

• High School Diploma or GED equivalent.

• Ability to travel between locations as necessary.

• Willingness to work overtime during peak periods when required.

• Basic proficiency in computer skills.

• Comfortable using phones, fax machines, printers, and other standard office equipment on a regular basis.

• Professional verbal and written communication skills in English.

• Strong data entry capabilities.

• Detail-oriented and committed to maintaining accurate and compliant medical records.

• Ability to work independently and adapt to changing priorities and responsibilities.

• Proficient in organizing and managing multiple tasks concurrently.

• Capable of responding to requests in a fast-paced setting.

• Not eligible for employment sponsorship.

• Post-offer health screenings and proof of required vaccinations may be mandated by clients.

🏝️ Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with a designated mentor.

• Company-provided equipment, including a computer, monitor, and virtual phone.

• Paid time off (PTO).

• Health insurance coverage.

• Vision insurance options.

• Dental insurance plans.

• 401(k) savings plan.

• Tuition assistance available.