Health Information Specialist I

This is a fully remote position, open to applicants in Idaho, +1 more state.

📋 Description

• Efficiently and accurately handle release-of-information and medical record requests.

• Protect patient privacy while ensuring that releases adhere to authorizations, company policies, facility guidelines, and HIPAA regulations.

• Field calls from patients, insurance providers, and attorneys concerning the status of medical records.

• Document information across various platforms using dual computer monitors.

• Receive and process requests for patient health information.

• Uphold the confidentiality and security of sensitive information.

• Maintain a solid understanding of company and facility software.

• Adhere to company and customer-facility codes of conduct and policies.

• Keep the manager informed about work progress, site challenges, and varying workloads.

• Oversee patient health records to ensure compliance with HIPAA regulations.

• Prepare charts for new patients and compile documents from both paper and electronic health record sources.

• Organize medical records in a standardized format while ensuring accuracy and completeness.

• Generate digital images of documents for electronic medical records.

• Retrieve and properly transmit patient records to both internal and external requesters.

• Handle both inbound and outbound calls.

• Assist with patient walk-ins and perform administrative tasks such as faxes, mail handling, and data entry.

• Meet site-specific productivity targets.

• Schedule pickups and carry out other assigned responsibilities.

⛳️ Requirements

• High School Diploma or GED is required.

• Must be able to commute between locations as necessary.

• Willingness to work overtime during peak periods when required.

• Basic proficiency in computer usage is essential.

• Comfortable using phones, fax machines, printers, and other standard office equipment.

• Possess professional verbal and written communication skills in English.

• Detail-oriented with a focus on accuracy and compliance in medical record information.

• Strong data entry capabilities.

• Ability to work independently with minimal supervision and adapt to changing priorities.

• Capable of organizing and managing multiple tasks effectively.

• Ability to respond to requests in a fast-paced environment.

• This position is not eligible for employment sponsorship.

• Availability to work Monday through Friday, from 8:00 am to 4:30 pm CST.

🏝️ Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with a designated mentor.

• Provision of company equipment, including a computer, monitor, and virtual phone.

• Paid Time Off (PTO).

• Health insurance coverage.

• Vision insurance coverage.

• Dental insurance coverage.

• 401k Savings Plan.

• Tuition Assistance.

• Opportunities for overtime during peak seasons when needed.

• Post-offer health screenings and vaccinations as required by clients.

• Reasonable accommodations for individuals with disabilities.