Health Information and Electronic Records Analyst Training Program – EHR Support Internship

This is a fully remote position, open to applicants in California.

📋 Description

• Complete roughly 20 weeks of online classroom training.

• Engage in approximately 19 weeks of online remote hands-on internship or externship training.

• Participate for around 39–44 weeks at 40 hours per week during standard business hours.

• Acquire and apply healthcare data and database management skills.

• Oversee health information and electronic health record systems.

• Utilize EPIC, SQL, Tableau, and Crystal Reports to analyze and report on clinical data.

• Comprehend and implement system design, testing, security, privacy, and compliance protocols.

• Monitor system alerts and troubleshoot technical issues.

• Assist staff with Epic tools, application troubleshooting, user access, workflow modifications, and system updates.

• Review communications via email and Jira, and relay system notifications to end users.

• Supervise and manage Epic workqueues, assistance requests, provider pools, and the Default Provider In Basket.

• Address scanning and indexing concerns and educate end users on redaction procedures.

• Update user records, system configurations, user access, fee schedules, preference lists, SmartPhrases, and SmartLists.

• Request updates to the destination map and maintain Lot Manager.

• Review Weekly Change Notices and refresh training documentation and workflows.

• Conduct internal training on Epic functionality and system updates.

• Create and amend letter templates.

• Evaluate workflows and contribute to process enhancements.

• Execute and assess Open Encounter and Duplicate Patient reports.

• Ensure the security and integrity of health information.

• Prepare for the HIMSS CAHIMS certification examination.

⛳️ Requirements

• Applicants must reside in California.

• Must be at least 18 years old.

• Must possess a high school diploma or GED certification.

• Must be a U.S. Citizen/National or hold a valid Lawful Permanent Resident Alien status; not open to non-citizens or visa holders.

• Proficient in computer use with MS Windows and MS Suite (Word, Excel, PowerPoint, Outlook).

• Capable of typing at a net speed of 40 wpm.

• Excellent attention to detail and adherence to strict HIPAA compliance.

• Analytical mindset and detail-oriented.

• Able to learn in a self-directed, fast-paced, and rapidly changing environment.

• Commitment to 40 hours per week, Monday through Friday, during standard business hours.

• COVID-19 vaccination or an approved medical/religious exemption required prior to program acceptance.

• For on-site internships/externships, proof of host-site immunization requirements may be necessary, including influenza, hepatitis B, and MMR.

• Tuberculosis testing and drug screening may be mandated by placement sites.

• Prepare for the HIMSS CAHIMS certification examination.

🏝️ Benefits

• Living stipend of $31,200 distributed over approximately 44 weeks.

• Monthly benefits reimbursement of up to $600 (participant cost only).

• Internet stipend of $35/month for 44 weeks.