Health Coach, NBHWC Certified

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform outbound telephonic outreach to patients, offering personalized coaching and support for those managing chronic conditions such as type 2 diabetes, hypertension, and cardiovascular disease.

• Assist patients in implementing tailored care plans and reaching their objectives through education and coaching that emphasizes behavior modification, nutrition, physical activity, and self-management techniques.

• Utilize evidence-based practices including motivational interviewing and the establishment of SMART goals.

• Carry out thorough assessments of patients’ health conditions, lifestyle habits, dietary practices, and readiness for change.

• Provide education to patients regarding disease management, medication adherence, symptom identification, and preventive measures.

• Perform care delivery responsibilities in accordance with Cadence clinical policies and established protocols under suitable clinical supervision.

• Track patient progress, adherence to treatment plans, and health outcomes through consistent check-ins and remote monitoring tools.

• Record patient interactions, outcomes, and follow-up strategies within the Cadence platform.

• Recognize obstacles to care, including social needs, and link patients to resources or internal support systems.

• Collaborate in real-time with clinicians and patient support teams utilizing the Cadence Platform, Google Workspace, and Slack.

• Provide insights to enhance workflows in a dynamic, change-driven environment.

⛳️ Requirements

• A current NBHWC health coaching certification is mandatory.

• A minimum of 1 year of experience as a health coach is necessary.

• Experience in providing education and support to patients managing chronic conditions is essential.

• Readiness for remote work (including reliable high-speed WiFi) is required.

• Proficiency in Spanish is highly preferred.

• Familiarity with AI-assisted clinical tools (such as Gemini, Open Evidence, or similar platforms) and the capability to engage effectively with both providers and patients regarding the role of AI in care delivery versus the necessity of human judgment.

• Skills in patient education, coaching, and care coordination.

• Precision in clinical documentation and follow-through is expected.

• Ability to work independently in a remote, fast-paced environment with shifting workflows.

• Competence in navigating and troubleshooting multiple systems concurrently.

• Strong interpersonal communication skills to foster trust with patients over the phone.

🏝️ Benefits

• Competitive pay & equity

• Fully remote

• Comprehensive health coverage: Medical, dental & vision

• Paid time off

• 401k plan + matching

• Paid parental leave

• Home office stipend