Head of Strategic Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the entire post-signature relationship for MedMe's enterprise accounts in the US.

• Drive the transition from pilot projects to comprehensive enterprise engagements.

• Facilitate integration-scoping discussions with both technical and clinical stakeholders at the customer level.

• Lead conversations focused on ROI with economic decision-makers and effectively convey the value of MedMe.

• Act as the main point of contact after the signature and relieve the founders of day-to-day account management.

• Collaborate with Product and Engineering teams to determine integration needs and rollout timelines.

• Develop a systematic approach for converting pilots to full-scale deployments and managing account renewals.

• Familiarize yourself with existing pilot accounts and relationships.

• Observe and take the initiative in integration and ROI discussions previously led by founders.

• Take complete ownership of the post-signature process for US enterprise accounts.

⛳️ Requirements

• Proven experience managing enterprise SaaS accounts following a sale, preferably in health tech, healthcare IT, or another regulated sector.

• Demonstrated success in transforming pilot programs into large-scale deployments.

• Comfortable leading technical integration discussions and bridging the gap between customer technical teams and internal product/engineering groups.

• Strong skills in quantitative analysis and ROI narrative development.

• Capability to craft and present compelling business cases to economic decision-makers.

• Self-motivated and able to assume responsibility for relationships currently managed by founders.

• Bonus: experience in pharmacy, health systems, or clinical software enterprise sales.

🏝️ Benefits

• Comprehensive coverage for dental, vision, physical, and mental health.

• Health spending account.

• Group Registered Retirement Savings Plan (RRSP).

• Annual budget for professional development.

• Stipend for remote work expenses.

• One week of company-wide office closure during the holiday season.

• Opportunities for company retreats.