Head of Sales

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of generating new business through effective prospecting, pipeline development, and closing deals.

• Oversee the management of existing accounts and drive Customer Success across the entire portfolio.

• Responsible for achieving annual revenue targets for both new business and existing accounts.

• Generate sales forecasts and pipeline reports; assess risks and formulate recovery strategies.

• Present revenue performance updates to the Managing Director and the Senior Leadership Team.

• Manage inputs related to pricing, deal structures, commercial terms, and escalations.

• Mentor and develop the Sales Executive team member.

• Identify and capitalize on opportunities for cross-selling and upselling.

• Lead Customer Success initiatives, ensuring account health, retention strategies, churn mitigation, onboarding, adoption, and engagement.

• Define commercial policies, approval workflows, standards for CRM utilization, and forecasting practices.

• Establish a consistent weekly sales rhythm across new business initiatives, account management, and Customer Success efforts.

• Build and nurture a high-performing commercial team.

• Collaborate with the Marketing Director on enablement initiatives and campaign strategies.

• Provide strategic advice to the Managing Director regarding team structure and revenue enhancement.

• Report directly to the Managing Director while overseeing the Sales Executive, Account Director, and two Customer Success Managers.

⛳️ Requirements

• Proven experience in leading new business creation, account management, and Customer Success across a diverse portfolio.

• Demonstrated ability to manage revenue targets, sales forecasting, pipeline reporting, pricing strategies, deal structuring, and commercial agreements.

• Proficient in prospecting, building pipelines, closing sales, cross-selling/upselling, and implementing retention and churn prevention strategies.

• Experience in coaching and developing sales personnel.

• Familiarity with establishing standards for CRM usage, forecasting rigor, commercial policies, and approval protocols.

• Capability to construct a scalable and predictable revenue model along with a high-performing commercial team.

• Ability to function as a strategic partner to the Managing Director and Senior Leadership Team.

• Strong collaboration skills with the Marketing Director, Product Director, and R&D Director.

• Scheduled weekly hours: 37.5.

• Regular worker type.

🏝️ Benefits

• Comprehensive health benefits.

• Competitive salary with performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Collaborative and inclusive work culture.