Head of Property Management

This is a fully remote position, open to applicants in United Kingdom, +4 more countries.

📋 Description

• Oversee the comprehensive management and operational effectiveness of a global portfolio of luxury residential properties.

• Establish and uphold outstanding operational and presentation standards across all residences.

• Conduct regular inspections of properties to evaluate their condition, maintenance needs, compliance, and operational efficiency.

• Coordinate the preparation of international residences in anticipation of the family's arrival.

• Ensure properties are maintained in an efficient and cost-effective manner.

• Develop and implement procedures aimed at enhancing property operations and service standards.

• Lead and provide strategic guidance to a seasoned household team, which includes butlers, chefs, housekeepers, gardeners, and maintenance staff.

• Oversee team structure, staff rotations, and workforce planning.

• Lead the recruitment, onboarding, training, and ongoing professional development of household employees.

• Ensure effective communication and coordination among household teams across various locations.

• Collaborate closely with security personnel and other support functions.

• Assess property conditions and prioritize maintenance, repairs, and improvements.

• Oversee renovation, refurbishment, and property enhancement projects, including partial renovations of the primary London residence.

• Identify, evaluate, and engage contractors, suppliers, and external specialists.

• Manage tenders, negotiate commercial terms, and ensure value for money.

• Monitor project budgets, timelines, quality, and delivery standards.

• Oversee property budgets, operating expenses, and financial planning.

• Ensure cost control measures and responsible resource allocation.

• Manage property lease agreements and coordinate with legal, financial, tax, and insurance advisors.

• Evaluate potential new properties in collaboration with professional real estate brokers.

• Provide regular updates and reports regarding property operations, expenditures, and ongoing projects.

⛳️ Requirements

• A minimum of 5 years of experience in luxury residential property management, ideally in a senior management or leadership role.

• Strong knowledge of the luxury residential property market in London.

• An established professional network of premium contractors, suppliers, service providers, and real estate professionals.

• Proven experience in managing household teams or luxury hospitality operations.

• Demonstrated capability to oversee multiple properties or complex residential operations.

• Strong project management experience, including renovations, refurbishments, and contractor management.

• Experience with financial planning, budgeting, cost control, and reporting processes.

• Excellent understanding of property regulations, compliance requirements, and operational best practices.

• Exceptional leadership, organizational, negotiation, and communication skills.

• Currently residing in London or willing to relocate.

• Willingness and capability to travel internationally, particularly to the UAE, Cyprus, and other European destinations.

🏝️ Benefits

• Monday to Friday working schedule, with weekends off as standard.

• Flexible, self-managed working hours and a significant degree of autonomy.

• Opportunities for regular international business travel.

• Coverage of all business travel expenses outside the UK, including accommodation, per diem, local transportation, visas, communications, and insurance.

• Dedicated administrative and operational support, including assistance with procurement, documentation, payments, and staff travel arrangements.

• Access to an established household team and professional external contractors and advisors.

• A competitive compensation package, with a salary review after the initial period.