Head of Logistics – Ecommerce

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of procurement and supply planning for the entire product range.

• Lead the demand forecasting and inventory planning for the SKU portfolio.

• Manage the placement and timing of purchase orders, collaborating with suppliers regarding lead times, minimum order quantities (MOQs), and production schedules.

• Build and nurture relationships with manufacturers and suppliers, negotiating pricing, terms, lead times, and service levels.

• Oversee relationships with freight forwarders, including rates and service level agreements (SLAs).

• Develop the inbound freight strategy, considering sea versus air freight, container consolidation, routing, and shipment planning.

• Manage the complete inbound process from suppliers through customs to the warehouse or third-party logistics (3PL).

• Optimize landed costs and manage all inbound expenses, including supplier costs, freight, duties, and storage.

• Report on logistics costs and their impact on CM1 and CM2 margins.

• Negotiate and renegotiate contracts with 3PL and carriers, contributing to the design of the customer delivery offer.

• Monitor and resolve issues related to suppliers and inbound logistics, such as delays, short shipments, damages, and customs challenges.

• Manage procurement commitments, stock valuations, landed costs, and cash flow implications in collaboration with Finance.

• Provide support to warehouse and 3PL teams regarding inbound schedules, stock data, and delivery expectations.

• Lead supply chain planning during peak trading periods.

• Oversee procurement and logistics for new product launches.

• Ensure compliance with customs, transport, product, and regulatory requirements in the UK, EU, and US markets.

• Maintain accurate supply chain data and systems.

• Develop procurement and supply chain processes, systems, and standard operating procedures (SOPs).

• Lead, develop, and support the expanding supply chain team.

• Influence senior stakeholders and collaborate cross-functionally with Commercial, Finance, Operations, Marketplaces, and Warehouse teams.

⛳️ Requirements

• Demonstrated experience in managing procurement, supply planning, and inbound logistics, preferably in ecommerce, consumer goods, retail, or a rapidly growing environment.

• Accountability for logistics costs, including the ability to show their impact on CM1 and CM2.

• Experience leading a team of 3 to 10 individuals, including hiring and performance management; ideally with experience in restructuring.

• Confidence in influencing senior stakeholders outside of the supply chain.

• Proven track record of altering commercial outcomes, such as renegotiating 3PL or carrier contracts or reshaping the delivery offer.

• Strong experience in forecasting, inventory planning, and purchasing.

• Experience managing international manufacturers and suppliers.

• Significant experience with freight forwarders and international inbound logistics.

• Proven ability to negotiate supplier pricing, MOQs, lead times, and commercial terms.

• Strong understanding of landed costs and the financial implications of procurement and freight decisions.

• Experience managing peak trading and supply chain contingency planning.

• Excellent analytical skills and confidence in working with supply chain data and key performance indicators (KPIs).

• Experience collaborating cross-functionally with Finance, Commercial, Operations, and Warehouse teams.

• A proactive, commercially-minded approach suited for a fast-paced environment.

• Ability to meet relevant customs, transport, product, and regulatory requirements across UK, EU, and US markets.

🏝️ Benefits

• Fully remote role.

• Flexibility to work from any location within the UK.

• Opportunity to join a high-growth, entrepreneurial company.

• Significant ownership over procurement, supplier relationships, inventory planning, and inbound logistics.

• Opportunity to enhance and build supply chain infrastructure.

• Commitment to equal opportunities and an inclusive workplace.