Head of HR

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take ownership of the HR system and oversee the employee lifecycle from the acceptance of offers through to offboarding.

• Ensure employee records, contracts, and documentation are well-maintained and ready for audits across various employment types and geographical locations.

• Address sensitive employee relations issues, including investigations, disputes, accommodations, and terminations.

• Provide coaching to managers to mitigate the escalation of employee relations problems.

• Manage the compensation philosophy, including banding, benchmarking, and benefits programs.

• Collaborate with finance to coordinate decisions regarding compensation, payroll, headcount planning, and changes in compensation.

• Develop and implement a streamlined performance management system that encompasses goals, feedback, reviews, and calibration.

• Ensure compliance with employment laws across the states and countries where employees are based.

• Partner with recruiting teams on strategies for offers, hiring compliance, interviewing practices, onboarding, and coaching hiring managers.

• Drive employee engagement initiatives while providing guidance on retention strategies and enhancing the employee experience.

• Oversee the management and development of the People team.

• Offer strategic advice to the COO and founders regarding organizational design, personnel issues, and potential risks related to people.

⛳️ Requirements

• A minimum of 8 years of HR experience, with at least 3 years in a leadership role within an HR function or a significant area in a company of similar size (approximately 150 to 500 employees), preferably during a period of rapid growth.

• Proven track record in building and scaling HR operations for both US-based employees and a global workforce.

• Extensive experience in employee relations, including direct involvement in investigations, terminations, and high-level personnel issues.

• Strong background in employment compliance, especially with multi-state regulations; experience in healthcare, telehealth, or other regulated industries is a plus.

• Practical experience in compensation banding, benchmarking, and offer design.

• Proficient in collaborating closely with finance on payroll, headcount planning, and adjustments in compensation.

• Comfortable serving as the most senior HR representative in the organization and making independent judgment calls.

• High level of discretion when handling confidential matters.

• Excellent communication skills, with the ability to document decisions and provide independent counsel effectively.

• Willingness and ability to work in the United States or Canada, as specified by the listed remote locations.

🏝️ Benefits

• Flexible working hours.

• Choose your preferred work location.

• Enjoy a fun and relaxed work atmosphere.

• Participate in employee engagement activities and virtual events.

• Be part of a diverse, global team.