Head of Commercial Partnerships

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Secure cooperative marketing investments from cruise lines in the UK, US, and upcoming territories against an annual target.

• Develop the commercial offerings, including partner presentations, pricing cards, proposals, and travel packages.

• Expand cooperative partnerships to include tourism boards, destinations, ports, and related travel brands.

• Supervise campaign execution in collaboration with content, email, and design teams, and provide results reports to partners.

• Manage relationships with cruise lines across the UK and US, optimizing rates, overrides, and coverage.

• Ensure comprehensive cruise line coverage in both markets, including booking UK lines for the US audience.

• Cultivate relationships with ancillary suppliers such as hotels, flights, transfers, excursions, and travel insurance.

• Collaborate with Operations and Finance to ensure overrides and incentives are claimed and processed.

• Shape the preferred partner strategy over time as part of the ongoing development.

• Support supplier rates for groups and charters alongside the Head of Group Sales.

• Maintain thorough partnership records within the Salesflare CRM system.

• Assist in creating UK travel packages for The Cruise Globe Collection.

• Manage Klaviyo email communications for The Cruise Globe Agency, focusing on logic, timing, audience targeting, and final design/copy approval.

• Highlight the best cruise offers for weekly communications from Emma Cruises and The Cruise Globe.

• Coordinate FAM trips, ship visits, and training events.

• Represent The Cruise Globe at trade shows and industry events.

• Lead applications for major cruise and travel industry awards and represent the company at award ceremonies.

• Participate in the agency leadership team, reporting directly to the Head of Agency.

⛳️ Requirements

• A proven track record in cooperative marketing, demonstrating success in securing trade marketing investments from cruise lines.

• Strong, current relationships with key commercial, trade marketing, and sales contacts across prominent UK and US cruise lines.

• Proficient commercial negotiation skills, including rates, overrides, incentives, and partnership agreements.

• Experience in developing travel packages.

• Working knowledge of ATOL and ABTA regulations.

• Understanding of large-scale email marketing, encompassing segmentation, flows, scheduling, approvals, and quality control.

• Daily use of CRM systems with meticulous record-keeping practices.

• Ability to thrive in a remote work environment; self-motivated, organized, and consistent without supervision.

• Comfortable operating asynchronously through Slack, CRM, and document collaboration.

• Ambitious, flexible, and willing to work beyond standard office hours.

• Familiarity with Klaviyo is advantageous.

• Experience in a host agency or consortium model, ideally within the Internova network, is a plus.

• Connections with tourism boards, destinations, or non-cruise travel brands are a plus.

• Experience in leading industry award submissions is beneficial.

• Personal cruise experience is a plus.

• Review any non-compete, confidentiality, and non-solicitation clauses in your current employment contract before applying.

🏝️ Benefits

• £80,000 (realistic) on-target earnings in Year 1, comprising a highly competitive base salary plus commission on the cooperative marketing revenue generated.

• Commission structure is completely uncapped.

• 25 days of holiday in addition to UK bank holidays.

• Pension contribution (statutory minimum).

• Fully remote work flexibility, with the option to join us at our London HQ.

• Full access to industry familiarization trips and events.

• Provision of a laptop, phone system, and all necessary tools to enhance performance.

• Staff travel discounts available.

• Genuine opportunities for rapid progression for individuals who achieve results.