Head of Client Delivery – Paid Media, AI Agents

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Act as the primary decision-maker for 6 to 10 client accounts encompassing paid media, websites, CRM, and creative projects.

• Guide AI agents and team members by selecting, approving, or returning work with precise corrections.

• Report directly to the CEO and collaborate as an equal with the founders.

• Manage the approval queue for all active accounts.

• Ensure operations run smoothly without CEO involvement by day 90.

• Develop a tool or process that allows the team to manage five additional accounts with the same personnel.

• Oversee the release of features to the internal platform by directing Claude Code: writing specifications, testing in staging, and merging releases.

• Maintain client relationships with owners, executive directors, and sales teams.

• Approve Google Ads and Meta campaigns prior to their launch.

• Modify budgets and bids, and eliminate underperforming search terms.

• Manage conversion tracking across GTM, GA4, and offline CRM imports.

• Direct WordPress rebuilds and oversee go-live processes, redirects, and Search Console management.

• Integrate CRMs, call tracking, and forms to enable lead tracking through to sale.

• Approve changes to client pricing, promotions, and policy pages.

• Authorize weekly and monthly client reports.

⛳️ Requirements

• Over 7 years of experience in managing marketing or growth for clients or within an agency setting.

• Authority over a client's ad spend, creative assets, or pricing, with the ability to make final decisions.

• Independently built and managed Google Ads and Meta campaigns.

• Daily utilization of Claude or a similar tool, with tangible outputs released through it.

• Consistent practice of reviewing AI-generated outputs before they go live.

• Proficient in tag managers, CRMs, DNS, and webhooks.

• Near-native proficiency in English.

• Comfortable asserting 'no' to clients during calls.

• Eager to grow with the company as it expands its client base.

• Bonus: Experience in marketing within senior living, med spas, dental, healthcare, cannabis retail, or education sectors.

• Bonus: Familiarity with ALIS, Pagoda, or Dutchie.

• Bonus: Independently handled advertiser verification, A2P 10DLC registration, or compliance with HIPAA and cannabis advertising regulations.

• Bonus: WordPress experience extending beyond the editor, including themes, plugins, or staging-to-production deployments.

• Bonus: Knowledge of SQL, GitHub pull requests, or Supabase.

🏝️ Benefits

• Fully remote work arrangement.

• Full-time contractor position.

• Compensation in USD as a contractor.

• Unlimited PTO, utilized responsibly.

• Flexibility in choosing holidays.

• Direct communication line to the CEO.

• Collaboration with founders as peers.

• Opportunities for growth as the company expands its client accounts.