Guest Services Representative – Travel

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Address traveler inquiries and offer support through various communication channels

• Assist with booking modifications and unique travel requests

• Provide comprehensive information regarding travel policies and trip preparations

• Oversee upcoming trips and verify arrangements with clients

• Ensure professional and courteous communication at all times

⛳️ Requirements

• Strong customer service orientation

• Excellent written and verbal communication abilities

• Detail-oriented and reliable

• Comfortable working autonomously in a remote environment

• Capable of adapting to digital booking and communication tools

🏝️ Benefits

• Fully remote position

• Flexible working hours

• Comprehensive training resources

• Supportive team environment

• Opportunities for advancement within the company