GTM Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Transform revenue-generating strategies into implementable plans across GTM systems, processes, and business regulations.

• Collaborate with stakeholders to grasp business requirements, document specifications, and set clear success metrics.

• Oversee programs from initial discovery through to implementation, managing scope, timelines, dependencies, and responsible parties.

• Work alongside business and technical teams to assess options, address gaps, and deploy scalable solutions.

• Lead discussions, clarify trade-offs, and reach consensus on priorities, responsibilities, and unresolved decisions.

• Organize testing, documentation, and change management efforts to ensure successful launches and user adoption.

• Monitor outcomes against business goals, identify operational deficiencies, and drive enhancements in execution along with the customer and seller experience.

• Cultivate partnerships across GTM functions and bridge teams throughout the customer lifecycle.

⛳️ Requirements

• Minimum of 3 years of overall professional experience.

• Over 3 years of experience in Product Operations, Revenue Operations, Sales Operations, Commercial Operations, Business Systems, or similar roles that support intricate cross-functional GTM initiatives.

• Experience in a B2B SaaS or subscription-based environment with diverse products, customer segments, or market approaches.

• Capability to convert ambiguous business needs into precise requirements, process workflows, and quantifiable success metrics.

• Experience collaborating with technical and business teams to assess solutions, evaluate trade-offs, and confirm that changes align with business needs.

• Ability to identify root causes, leverage data to evaluate outcomes, and implement scalable, practical improvements.

• Strong systems thinking, with the capacity to comprehend how changes in one aspect of the commercial lifecycle can influence downstream processes, systems, data, and customer experiences.

• Preferred: Familiarity with Salesforce, CPQ, billing, commerce, provisioning, entitlement, or other systems that support the quote-to-cash/customer lifecycle.

• Preferred: Knowledge of the customer lifecycle and how systems, processes, data, and business rules facilitate commercial execution.

• Preferred: Awareness of automation and AI capabilities that can streamline requirements gathering, dependency management, testing, and operational readiness.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible working hours and remote work options.

• Opportunities for professional development and career growth.

• A collaborative and inclusive company culture.