GTM Operations Analyst

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Oversee daily administration of HubSpot, which includes user setup, permissions, workflows, and automation updates across the Sales, Marketing, and Service Hubs.

• Ensure CRM data quality through deduplication, standardization, and continuous quality assessments.

• Create and manage dashboards, lists, and reports that encompass pipeline health, deal velocity, and the conversion rate from leads to customers.

• Assist with campaign tracking, lead routing, and the execution of lifecycle processes.

• Facilitate GTM system integrations including HubSpot, Gong, ZoomInfo, and Definitive.

• Aid in quoting, contracting, and deal desk workflows by securing approvals prior to finalizing deals.

• Document GTM processes and deliver end-user support and training across Sales, Marketing, and Service teams.

• Collaborate with the GTM Operations Manager on analytics, pipeline reporting, forecasting assistance, and process enhancement initiatives.

• Take ownership of ongoing GTM reporting, dashboards, and HubSpot administration responsibilities over time.

⛳️ Requirements

• A minimum of 5 years of experience in marketing operations, sales operations, revenue operations, or CRM administration.

• Familiarity with HubSpot or similar CRM/marketing automation platforms.

• Exceptional attention to detail and a dedication to maintaining data accuracy.

• Basic skills in reporting and analytics using HubSpot, Excel, or Google Sheets.

• A proactive approach and the ability to drive tasks from conception to completion.

• Capability to work collaboratively across various functions and build strong relationships.

• An analytical mindset with the ability to leverage data to convey a coherent narrative.

• A strong desire to learn about Revenue Operations concepts and develop within the role.

• Preferred experience with Gong, ZoomInfo, or Definitive.

• Previous experience supporting deal desk, quoting, or contracting workflows is preferred.

• Experience in implementing process or automation improvements is preferred.

• Prior experience in SaaS or B2B environments is preferred.

• Must successfully complete a pre-employment background check.

• Must be legally authorized to work in the United States.

• Sponsorship is not available.

🏝️ Benefits

• A diverse and inclusive workplace.

• Requirement for a pre-employment background check.

• Flexible remote work options.