Growth Enablement – Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage sales materials such as presentations, proposals, white papers, case studies, and content for clients.

• Take ownership of the library of sanctioned sales templates, ensuring all materials are up-to-date, consistent, and practical.

• Tailor materials for prospects and clients within tight deadlines.

• Identify deficiencies in sales materials and suggest enhancements.

• Assist the health plan sales leader with daily operations.

• Document meeting notes, decisions, responsible parties, and next steps; ensure appropriate follow-up.

• Prepare follow-up communications, presentations, proposals, and opportunity-related materials.

• Keep the CRM updated for active deals.

• Oversee contracting procedures, contract revisions, and negotiated terms.

• Maintain a centralized source of truth for contracts in progress.

• Ensure alignment among business leaders on negotiated terms and facilitate the transition to implementation.

• Enhance internal commercial processes.

• Manage projects related to conferences, sponsorships, and commercial events.

• Handle event calendars, timelines, logistics, registrations, communications, deadlines, and preparation.

• Collect attendee and sponsor details while prioritizing key stakeholders.

• Organize presentations, talking points, speaker preparation, and meeting materials.

• Collaborate with marketing on signage, promotional items, social media, and on-site deliverables.

• Manage post-event follow-up activities.

• Act as Visana’s main sales operations function.

• Assist with Salesforce maintenance, data quality, documentation, and commercial workflows.

• Establish and maintain pipeline tracking that aligns with company and Growth team objectives.

• Provide analysis and insights on the sales pipeline.

• Facilitate internal collaboration meetings for growth initiatives.

• Coordinate responses to RFPs and maintain a knowledge database.

• Manage Visana’s presence on LinkedIn by drafting, coordinating, and scheduling content.

⛳️ Requirements

• 3–6 years of experience in sales enablement, commercial operations, project management, chief-of-staff support, or a similar cross-functional role.

• Proven ability to juggle multiple projects, stakeholders, and deadlines concurrently.

• Strong skills in presentation development and visual storytelling using Google Slides.

• Ability to independently create polished, executive-ready materials.

• Familiarity with Salesforce or another CRM is essential.

• Proficient knowledge of Google Workspace.

• Exceptional attention to detail and a history of dependable follow-through.

• Comfort in operating independently within a fast-paced, early-stage environment.

• Must be authorized to work in the United States.

• Preferred: Background in healthcare, digital health, employee benefits, health plans, or employer-facing healthcare services.

• Preferred: Experience in supporting intricate B2B sales processes.

• Preferred: Experience in organizing or coordinating conferences and industry events.

• Preferred: Understanding of healthcare contracting, credentialing, pricing, or implementation processes.

• Preferred: Experience managing a company's LinkedIn or other professional social media accounts.

• Preferred: Experience optimizing Salesforce processes, workflows, or reporting.

• Preferred: Background in an early-stage or high-growth company.

• Preferred: Familiarity with AI-enabled productivity and content development tools.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance.

• Options for HSA and FSA.

• 401(k) plan.

• Fully remote work environment.

• Unlimited paid time off (PTO).

• Health and wellness benefits, including Wellhub and Talkspace.

• An opportunity to collaborate with a passionate, mission-driven team that is transforming women's healthcare.

• Significant exposure to commercial strategy and the potential to expand your responsibilities as Visana grows.