Graduate Assistant, Advisor

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Receive, assess, and manage graduate program applications in accordance with University policies and procedures.

• Verify application documents and follow up on any missing information.

• Ensure accurate maintenance of applicant records within specified systems.

• Collaborate with admissions staff, graduate program directors, faculty, and University offices to streamline the application review process.

• Notify prospective students of their application status, subsequent steps, deadlines, and requirements.

• Assist in the recruitment initiatives for various graduate programs.

• Address inquiries from prospective students via email, phone, and virtual communication platforms.

• Provide details regarding programs, admission criteria, application procedures, registration, and enrollment.

• Engage in virtual information sessions, recruitment events, webinars, and outreach initiatives.

• Maintain ongoing communication with prospective and admitted students throughout the recruitment and enrollment phases.

• Aid admitted and continuing graduate students with registration and enrollment processes.

• Work with academic departments and University offices to address any registration or enrollment issues.

• Monitor enrollment trends and assist with graduate student registration efforts.

• Act as a primary administrative point of contact for graduate students across designated programs.

• Offer guidance on academic program processes, University policies, deadlines, and available resources.

• Refer students to the appropriate faculty, advisors, financial aid officers, registrar staff, or other resources.

• Maintain electronic records related to applications, recruitment, admissions, and registration.

• Generate routine reports, spreadsheets, tracking documents, and status updates.

• Track application and enrollment metrics across multiple graduate programs.

• Identify process-related challenges and propose enhancements.

• Safeguard the confidentiality and security of student and applicant information.

⛳️ Requirements

• Bachelor's degree from an accredited institution.

• Experience in higher education, graduate admissions, student services, academic advising, enrollment management, or a related area.

• Strong organizational and administrative abilities with a keen eye for detail.

• Superior written and verbal communication skills.

• Capability to independently manage multiple programs, deadlines, and priorities.

• Proven ability to deliver professional and responsive service to students and applicants.

• Proficiency in Microsoft Office or Google Workspace.

• Aptitude for learning and utilizing student information, admissions, CRM, and registration systems.

• Ability to work effectively and independently in a fully remote setting.

• Commitment to upholding confidentiality and managing sensitive student information appropriately.

• Preferred: Experience directly interfacing with graduate students or graduate-level academic programs.

• Preferred: Familiarity with graduate admissions, recruitment, enrollment management, or registration processes.

• Preferred: Knowledge of student information systems and online application platforms.

• Preferred: Experience in supporting multiple academic programs at once.

• Preferred: Understanding of higher education admissions and enrollment procedures.

• Preferred: Experience working within a remote or distributed team environment.

• Final candidates must complete a background investigation, including a criminal history check and, if applicable, financial and/or motor vehicle history review.

🏝️ Benefits

• Part-time employment opportunities.

• Fully remote work arrangement.

• Equal opportunity employment.

• Background investigation required for final candidates.