Government Lending Annual Servicing Manager

This is a fully remote position, open to applicants in Alabama, +6 more states.

📋 Description

• Request financial and additional information from Relationship Managers or borrowers to refresh credit files.

• Analyze updated business and personal financial statements and conduct stand-alone or global cash-flow assessments.

• Draft annual servicing memoranda following established protocols.

• Forward servicing memoranda and original credit approval memoranda to the SBA Credit Administrator.

• Follow up on inquiries and outstanding items with servicing managers, relationship managers, borrowers, and the SBA Credit Administrator.

• Submit risk-rating modifications through the bank's tracking system.

• Review the SBA 7(A) past-due report weekly with the SBA Credit Administrator.

• Keep monthly work logs for management oversight.

• Inform the SBA Credit Administrator about compliance with annual-servicing metrics.

• Support the SBA administrative team with credit-related servicing-memo tasks.

• Reconcile 1502 reports and manage the master servicing list.

• Complete CLAR loans biannually.

• Conduct borrower site visits as necessary.

• Ensure adherence to bank policies, procedures, code of conduct, and regulatory guidelines.

• Collaborate with employees and customers, assist marketing initiatives, and fulfill other management-directed responsibilities.

⛳️ Requirements

• A minimum of one year of experience in a related field.

• A Bachelor's degree in business, finance, or accounting is recommended.

• Familiarity with SBA SOPs.

• Proficiency in Microsoft Excel and Word.

• Understanding of personal computers, Windows, and Microsoft software applications.

• Ability to prepare documents and draft business letters and memoranda.

• Strong knowledge of business English, spelling, and punctuation.

• Awareness of office practices, procedures, and general office machinery.

• Excellent organizational skills and keen attention to detail.

• Strong interpersonal, listening, multitasking, and problem-solving abilities.

• Capacity to perform well and maintain composure under pressure.

• Willingness to regularly assist coworkers and customers.

• Must maintain a secure, distraction-free home office and a dependable private internet connection for telecommuting.

• Compliance with SouthState Bank credit policies, procedures, underwriting standards, regulatory requirements, and training protocols is mandatory.

• Ability to effectively access and interpret information on computer screens, documents, reports, and cash denominations.

• Capability to bend and reach; position requires extensive computer usage.

• Travel may be necessary for meetings as required.

🏝️ Benefits

• Secure home office environment required for telecommuting roles.

• Reliable private internet connection; cable or fiber preferred.

• Access to a cooled and heated facility's break room or restroom during breaks.

• Annual regulatory and compliance training.

• Additional training as needed.

• Opportunities for professional development and cross-training.

• Reasonable accommodations for individuals with disabilities.

• Equal Opportunity Employer, including individuals with disabilities and veterans.