Go-To-Market Engineer – Solutions Lead Architect

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Design and implement collaborative go-to-market strategies, solution positioning, and growth initiatives alongside Adobe stakeholders and Merkle account teams.

• Facilitate executive-level discussions with clients and prospects centered around customer experience transformation, AI, automation, loyalty, CRM, messaging, and cross-product, multi-platform solutions.

• Provide guidance throughout the early stages of sales cycles from discovery and qualification to proposal development and client presentations.

• Establish and nurture strategic relationships with Adobe, internal Merkle capability teams, and key client stakeholders.

• Craft solution narratives, offerings, accelerators, industry positioning, and thought leadership materials.

• Develop and present demonstrations, solution walkthroughs, and presentations that link technology capabilities to quantifiable business outcomes.

• Design integrated customer experience solutions in collaboration with data, experience, technology, and industry teams.

• Enhance Adobe alliance growth by influencing pipeline, expanding accounts, and developing strategic opportunities.

• Position Merkle as a premier AI and Adobe partner through marketplace engagement, relationship building with executives, enablement, and joint marketing efforts.

• Foster innovation in areas such as Agentforce, AI-driven experiences, automation, Data Cloud, and interconnected customer ecosystems.

• Influence growth for existing clients while supporting the pursuit of new client opportunities.

• Build relationships within the Adobe alliance and elevate the visibility of Merkle’s partner ecosystem.

• Develop scalable solution narratives and offerings to support client acquisition and account growth.

• Guide strategic opportunities as a trusted technical leader without being responsible for delivery execution.

⛳️ Requirements

• Over 15 years of experience in solution architecture, consulting, alliance management, pre-sales engineering, digital transformation, or client-facing technology leadership roles.

• Strong proficiency within the Adobe ecosystem, including Adobe Core and broader customer experience capabilities.

• Experience with AI, agentic business transformation, and business process automation.

• Proven track record of building and executing joint go-to-market strategies with Adobe or another major enterprise technology platform provider.

• Demonstrated ability to engage executive stakeholders while maintaining credibility with technical and delivery teams.

• Experience in translating business objectives into technology solutions and measurable outcomes.

• Ability to design, configure, and present Adobe-based solutions in client-facing environments.

• Successful history in supporting new business development, account growth, strategic pursuits, or complex client initiatives.

• Strong communication, storytelling, and presentation skills with the ability to simplify complex technical concepts.

• Adobe certifications and hands-on platform experience are preferred.

• Extensive experience within the Adobe platform ecosystem is preferred.

• Significant experience with adjacent platforms and capabilities, composable architecture, and digital transformation is preferred.

• Background in a consulting, marketing agency, or enterprise technology organization is preferred.

• Understanding of customer data, personalization, journey orchestration, loyalty, CRM, and customer engagement platforms is preferred.

• Familiarity with complementary customer experience ecosystems such as Adobe, Microsoft, or other related enterprise technology platforms is preferred.

• Comfortable working with Adobe architecture, generative AI, and automation.

• Ability to communicate effectively with both business executives and technical practitioners.

• Capacity to link technical decisions to customer, operational, and financial outcomes.

• Collaborative and effective in highly matrixed environments.

• Curiosity about emerging technologies and a passion for assisting clients in modernizing customer experiences.

🏝️ Benefits

• Medical, vision, and dental insurance.

• Life insurance.

• Short-term and long-term disability insurance.

• 401k.

• Flexible paid time off.

• At least 15 paid holidays each year.

• Paid sick and safe leave.

• Paid parental leave.

• Flexible working arrangements, with remote options available depending on location, role, and business needs.