Global Strategic Accounts Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement detailed, long-term strategic account plans for assigned global clients.

• Act as the main strategic liaison for executive-level stakeholders within customer organizations.

• Facilitate business reviews, strategic planning sessions, and the development of long-term partnerships.

• Oversee intricate multinational accounts, encompassing multiple facilities and product segments.

• Discover opportunities for revenue enhancement, product utilization, cross-selling, and enterprise solutions.

• Lead negotiations for long-term Global Master Supplier Agreements.

• Manage customer expectations, drive value creation, and ensure commercial performance.

• Collaborate with teams across Regional Sales, Marketing, Product Management, Customer Care, Supply Chain, Operations, Finance, Quality, Legal, and Innovation.

• Monitor account performance, pipeline growth, market trends, competitive actions, and strategic initiatives.

• Deliver executive-level updates and strategic recommendations to commercial leadership.

⛳️ Requirements

• Bachelor's degree in Business, Life Sciences, Food Science, Microbiology, or a related discipline.

• Minimum of eight years of progressive experience in sales, strategic account management, business development, or a similar commercial field.

• Proven track record of managing complex enterprise or multinational customer relationships, including multi-location and multi-product portfolios.

• Strong executive presence with the ability to cultivate effective relationships with strategic, financial, operational, and technical decision-makers.

• Demonstrated skills in negotiation, account planning, value management, project management, and business forecasting.

• Experience thriving in a global, matrixed organization.

• Willingness to travel internationally as business needs dictate.

🏝️ Benefits

• A comprehensive benefits package.

• Flexible remote work options.

• Opportunity to influence strategic customer partnerships and contribute to the ongoing development of Neogen's global strategic account management strategy.

• A collaborative environment that values cross-functional leadership, customer insights, and commercial excellence.