Global Software Implementation Manager

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Lead global ELN and LIMS implementation initiatives from inception through post-launch stabilization.

• Establish standards for implementation, governance processes, and best practices for deployment.

• Manage the scope, timelines, budgets, risks, resource allocation, and executive reporting for projects.

• Provide leadership, coaching, and performance management for teams involved in implementation and training.

• Direct change management and training strategies to facilitate effective system adoption.

• Oversee the development of training materials and standard operating procedures.

• Collaborate with Operations, Quality, Regulatory, and IT stakeholders to ensure alignment of business objectives and implementation results.

• Supervise implementation project plans and drive accountability to meet expected implementation KPIs.

• Manage relationships and coordinate priorities and schedules with internal software teams.

• Travel for on-site visits approximately 2 weeks per month, averaging around 50% travel.

⛳️ Requirements

• B.S. or B.A. degree, or equivalent qualification.

• At least 5 years of experience in relevant software implementation leadership, such as Laboratory Information Management/Electronic Laboratory Notebook (LIMS/ELN) or Enterprise Resource Planning (ERP).

• Minimum of 2 years of experience in a global capacity.

• Experience in people management and leadership.

• Proven project management experience.

• Leadership experience in software implementation.

• Background in bioscience or laboratory settings.

• Experience in regulated environments, such as CFR Part 11 / GMP Annex 11.

• Lean Six Sigma certification.

• Authorization to work in the United States indefinitely without any restrictions or sponsorship.

• Excellent English communication skills.

• Strong interpersonal skills at all organizational levels.

• Leadership qualities to inspire users to adopt software and embrace change.

• Ability to navigate a complex international environment.

• Determination to address challenges and achieve resolutions.

• Strong organizational skills to ensure actions are completed.

🏝️ Benefits

• Comprehensive medical coverage, along with dental and vision options.

• Life and disability insurance.

• 401(k) plan with company matching.

• Paid vacation and holidays.

• Opportunity to work from home.

• Flexible scheduling to accommodate conference calls across various time zones.