Global Sales Coach

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide one-on-one coaching for sellers through regular coaching sessions and personalized development plans.

• Guide on prospecting, outbound efforts, territory and account management, deal handling, qualification, executive presence, time management, CRM accuracy, forecast maintenance, and change management.

• Conduct role plays and certification assessments.

• Observe live customer interactions and deliver same-day feedback on behavior.

• Develop segment ramp paths, skill sprints, coaching enablement for managers, and remediation tracks.

• Create coaching variants for both Enterprise and Commercial sectors.

• Develop reusable playbooks, call frameworks, role-playing scenarios, and certification rubrics.

• Initiate, evaluate, and discontinue coaching programs based on their business impact.

• Design and execute sales kickoffs, bootcamps, product launch enablement, and field readiness events.

• Manage designated training tracks, including content creation, facilitator coordination, breakout design, certification, and reinforcement strategies.

• Document coaching activities through representative scorecards, skill matrices, certification records, development plans, and progress monitoring.

• Communicate coaching effectiveness to sales and enablement leadership.

• Lead ramp coaching for new hires, internal transfers, and acquired teams, aiming to reduce the time to productivity from approximately six months to three.

• Create enablement strategies specific to acquisitions, focusing on positioning, account mapping, tools, process conversion, and cultural onboarding.

• Monitor cohort ramp milestones and identify at-risk ramps.

• Evaluate readiness for new products, releases, and acquired portfolios through certification, call reviews, and pipeline evidence.

• Identify readiness gaps and coordinate remediation and retesting efforts.

⛳️ Requirements

• A minimum of seven years in enterprise or commercial software sales, sales management, or sales coaching and enablement.

• Direct experience with both large-deal Enterprise processes and higher-velocity Commercial or mid-market operations.

• Proven success in coaching adults to achieve behavioral changes with measurable improvements.

• Proficiency in at least one recognized sales methodology, such as MEDDICC, Challenger, Strategic Selling, or Command of the Message.

• Strong CRM discipline with the ability to differentiate between data issues and deal issues.

• Familiarity with CRM systems, conversation intelligence, sales content management, and learning management systems.

• Established credibility with senior sellers and frontline managers.

• Exceptional facilitation and written communication skills.

• Previous experience carrying a quota in both Enterprise and Commercial settings (Nice to Have).

• Experience in coaching across a multi-product or platform portfolio (Nice to Have).

• Formal coaching certification, such as ICF or an equivalent (Nice to Have).

• Experience in integrating an acquired sales team (Nice to Have).

🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.

• Flexible or remote work options.