Global Sales Coach

atServiceNowRemoteUS flagCaliforniaFull-timeSalesSeniorLead$114k – $176k/year

Posted 5 days ago

This is a fully remote position, open to applicants in California.

📋 Description

• Provide one-on-one coaching to sellers through regular coaching sessions and tailored development plans.

• Guide on prospecting, outbound diligence, territory and account management, deal oversight, qualification, executive presence, time management, CRM accuracy, forecast hygiene, and change management.

• Conduct role plays and certification assessments.

• Observe live customer interactions and deliver same-day feedback on behaviors.

• Create scalable coaching initiatives, define ramp paths, skill sprints, enable management coaching, and remediation pathways.

• Develop playbooks, call frameworks, role-play scenarios, and certification guidelines.

• Pilot, evaluate, and phase out coaching programs based on their impact on the business.

• Design and implement sales kickoffs, boot camps, product launch training, and field readiness events.

• Manage assigned training tracks, covering content, facilitators, breakout sessions, certification, and reinforcement strategies.

• Track and maintain rep scorecards, skill matrices, certification histories, development plans, and progress documentation.

• Communicate coaching outcomes to sales and enablement leadership.

• Support ramping for newly hired employees, internal transfers, and acquired teams.

• Create enablement strategies specific to acquisitions and monitor cohort ramp milestones.

• Evaluate seller preparedness for new products, releases, and acquisitions through certification, call reviews, and pipeline evaluations.

• Identify readiness gaps, propose solutions, and re-evaluate after remediation efforts.


⛳️ Requirements

• A minimum of seven years in enterprise or commercial software sales, sales management, or sales coaching and enablement.

• Direct experience with both large-deal Enterprise sales and a higher-velocity Commercial or mid-market sales approach.

• Proven history of coaching adults to achieve behavioral change with measurable results.

• Proficiency in at least one established sales methodology, such as MEDDICC, Challenger, Strategic Selling, or Command of the Message.

• Strong discipline in CRM practices.

• Familiarity with CRM systems, conversation intelligence, sales content management, and learning management systems.

• Established credibility with senior sellers and frontline managers.

• Exceptional facilitation and written communication abilities.

• Previous quota-carrying experience in both Enterprise and Commercial environments is preferred.

• Experience in coaching across a multi-product or platform portfolio is advantageous.

• A formal coaching certification, such as ICF or equivalent, is preferred.

• Experience in integrating an acquired sales team is preferred.


🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.

• Flexible or remote work options.

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