Global Sales Coach

atServiceNowRemoteUS flagCaliforniaFull-timeSalesSeniorLead$114.2k – $160.9k/year

Posted Oct 30

This is a fully remote position, open to applicants in California.

📋 Description

• Provide one-on-one coaching to sellers through regular coaching sessions and personalized development plans.

• Guide sellers in areas such as prospecting, outbound rigor, territory and account management, deal management, qualification, executive presence, time management, CRM accuracy, forecast hygiene, and change management.

• Conduct role plays and certification assessments.

• Observe live customer interactions and offer immediate behavioral feedback.

• Develop segment ramp paths, skill sprints, manager coaching enablement, and remediation pathways.

• Create reusable playbooks, call frameworks, role-play scenarios, and certification criteria.

• Initiate, evaluate, and discontinue coaching programs based on their business impact.

• Plan and execute sales kickoffs, bootcamps, product launch training, and field readiness events.

• Manage assigned training tracks, including content development, facilitator selection, breakout design, certification, and reinforcement strategies.

• Maintain documentation of coaching activities through representative scorecards, skill matrices, certification records, development plans, and progress tracking systems.

• Communicate coaching impact to sales and enablement leadership.

• Oversee ramp coaching for new hires, internal transfers, and acquired teams.

• Develop acquisition-specific enablement and monitor ramp milestones.

• Assess seller readiness for new products, releases, and acquisitions through certification, call reviews, and pipeline evidence.

• Identify readiness gaps, suggest improvements, and re-evaluate post-remediation.

• Report to the department manager and collaborate with sales managers, enablement, product marketing, and integration teams for acquired sellers.


⛳️ Requirements

• A minimum of seven years in enterprise or commercial software sales, sales management, or sales coaching and enablement.

• Direct experience in both large-deal Enterprise sales and high-velocity Commercial or mid-market sales.

• Proven track record of coaching adults to achieve measurable behavior change.

• Proficiency in at least one recognized sales methodology, such as MEDDICC, Challenger, Strategic Selling, or Command of the Message.

• Strong discipline in CRM practices.

• Comfortable using CRM systems, conversation intelligence tools, sales content management, and learning management systems.

• Established credibility with senior sellers and frontline managers.

• Exceptional facilitation and written communication skills.

• Prior experience carrying a quota in both Enterprise and Commercial sales (preferred).

• Experience in coaching across a multi-product or platform portfolio (preferred).

• Formal coaching certification, such as ICF or equivalent (preferred).

• Experience in integrating an acquired sales team (preferred).


🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company matching.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.

• Flexible or remote work options.

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