Global Head of Field Ops

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a pivotal force for the Go-To-Market (GTM) organization.

• Enhance revenue operations, improve efficiency, and maximize performance across various operational functions.

• Manage daily operational rhythms and strategic initiatives.

• Formulate and execute strategies to optimize revenue operations, refine processes, and boost efficiency.

• Supervise daily operations teams within revenue and ensure compliance with company policies, procedures, and safety protocols.

• Evaluate operational data to uncover trends, opportunities, and areas needing enhancement, and execute actionable solutions.

• Collaborate with Financial Planning & Analysis, Procurement, IT, Human Resources, Talent Acquisition, Deal Desk, Order Management, Pre-Sales & Post-Sales Operations, and Marketing Operations.

• Guide and mentor operations professionals, providing avenues for professional growth.

• Collaborate with GTM Systems and Tools to implement and leverage operational systems effectively.

• Work alongside GTM Analytics to establish and uphold KPIs and dashboards.

• Partner with senior management on sales forecasting precision, pipeline expansion strategies, and performance reviews.

• Keep abreast of industry trends, best practices, and emerging technologies in revenue operations, recommending enhancements as necessary.

• Report directly to the GTM Operations Leader.

⛳️ Requirements

• A Bachelor’s degree in Operations Management, Engineering, Business Administration, or a related discipline.

• A minimum of 10 years of experience in revenue operations or a comparable role.

• Proven experience as a seasoned leader who has previously managed a similar global team.

• Background in managing and nurturing a team of operations professionals.

• Familiarity with operational systems and tools, including Salesforce, Forecasting Management, Commission Management, or Tableau.

• Comprehensive knowledge of revenue operations processes, methodologies, and technologies.

• Strong leadership abilities, capable of inspiring and motivating teams to meet their goals and objectives.

• Exceptional analytical capabilities with the skill to interpret data and generate actionable insights.

• Excellent communication and collaboration skills, enabling effective interaction across departments and the ability to influence stakeholders at all organizational levels.

• Strategic mindset with a results-driven approach and a commitment to operational excellence and continuous improvement.

• Candidates must possess the legal right to work in the country where the position is located, without requiring visa sponsorship.

🏝️ Benefits

• Bonus

• Equity

• Comprehensive benefits package

• Google-specific benefits

• Opportunities for professional development

• Commitment to equal opportunity employment