Global Growth Director

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Take charge of the growth strategy for designated existing client relationships.

• Broaden WovenWorks' presence across various brands, business units, functions, and regions.

• Discover and pursue new opportunities within current accounts.

• Foster trusted relationships with senior stakeholders at client organizations.

• Spearhead strategic discussions with clients centered on future possibilities.

• Provide daily leadership to a team comprising approximately four Client Success Directors and five Project Managers.

• Set priorities, define expectations, and ensure accountability across account teams.

• Mentor account teams on managing client relationships, commercial acumen, and driving account growth.

• Facilitate discovery discussions, aligning client requirements with WovenWorks' design, strategy, insights, research, engineering, prototyping, and related capabilities.

• Craft proposals, presentations, scopes, client growth documents, pricing structures, and commercial strategies.

• Maintain updated CRM opportunity, account, and pipeline information.

• Deliver account-level forecasting and pipeline updates.

• Coordinate among clients and internal teams, including Client Success, Project Management, Creative, Strategy, Insights, Engineering, Prototyping, and leadership.

• Stay informed about CPG, packaging, innovation, design, consumer behavior, and industry trends.

• Engage in client events, industry gatherings, conferences, and networking opportunities.

⛳️ Requirements

• Previous agency experience is a must.

• Experience in packaging is essential.

• Prior work within professional services, creative services, consulting, design, innovation, or similar service-oriented organizations is required.

• Proven experience in expanding existing client accounts and nurturing relationships within large enterprises.

• Background in managing complex CPG, consumer brand, packaging, innovation, design, or related client relationships.

• Experience leading multidisciplinary teams responsible for client service delivery and relationship management.

• Strong comprehension of how agency and professional services businesses grow through account expansion, trusted relationships, and effective execution.

• Ability to engage senior client stakeholders and navigate intricate client organizations.

• Proven capability to identify commercial opportunities and translate client needs into effective solutions.

• Experience in managing account plans, pipelines, proposals, and revenue opportunities.

• Established ability to balance client relationship leadership, commercial growth, and team management.

• Strong commercial outlook and growth mindset.

• Exceptional skills in client relationships and account leadership.

• Capacity to recognize opportunities extending beyond the immediate project or brief.

• Confident and credible communicator with senior client stakeholders.

• Strong leadership and people-management abilities.

• Capability to coach teams and foster accountability across multiple client relationships.

• Excellent discovery, consultative selling, and solution-framing skills.

• Proficient written, verbal, presentation, and storytelling abilities.

• Skillful in navigating complex organizations and building relationships across various functions and levels.

• Sound business judgment and understanding of agency economics.

• Highly organized and adept at managing multiple accounts, opportunities, and teams concurrently.

• Collaborative leadership style with the ability to work effectively across disciplines.

• Strong sense of urgency, ownership, and follow-through.

• Experience in CRM, account planning, and pipeline management is required.

• Proficient in Microsoft Office and business presentation tools.

🏝️ Benefits

• Comprehensive benefits package.

• Variable compensation program based on managed portfolio performance.