German Sales Specialist

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Interact with German-speaking clients through phone, email, and chat, adopting a sales and retention approach.

• Recognize potential churn risks and implement retention methods to ensure customer loyalty.

• Advocate for platform functionalities and upsell relevant services as necessary.

• Address objections and transform negative experiences into business opportunities.

• Provide an exceptional customer journey that enhances engagement and revenue.

• Gather insights and feedback to refine retention strategies.

⛳️ Requirements

• Proficient in both German and English (C1/C2 level).

• Background in customer service, retention, or sales is highly advantageous.

• Excellent communication, negotiation, and objection-handling abilities.

• A commercial mindset with a focus on achieving results and meeting KPIs.

• Capability to excel in a fast-paced digital environment.

• Willingness to work rotating shifts between 07:00 and 18:00, Monday to Friday.

🏝️ Benefits

• Performance Bonus (up to €360).

• Language Allowance (German + English): €500.

• Meal Allowance: €10.20/day (~€214/month).

• Assiduity Bonus: €110.

• Flex Work Allowance: €60.

• Fully remote role within Portugal.

• Permanent contract after a period of 6 months.

• Health insurance coverage.

• International and multicultural work environment.

• Genuine opportunities for career advancement in sales and retention.