General VA – Administration, Client Support, Marketing

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Offer comprehensive administrative assistance and manage the scheduling of meetings and appointments.

• Ensure client records are accurate and maintain the client database current.

• Follow up on leads, cultivate client relationships, and aid in client communications.

• Create and distribute weekly newsletters to the client database.

• Design content for newsletters and support email marketing initiatives.

• Develop PowerPoint presentations, training materials, and other supporting documents.

• Assist in crafting training packages and programs aligned with the business's products and services.

• Promote training sessions and coordinate related marketing efforts.

• Contribute to social media content creation, including posts, reels, carousels, and articles for LinkedIn, Facebook, and Instagram.

• Help maintain the business's three websites by updating content and adding products.

• Support the management of the website shopfront and assist with product listings.

• Organize information, documents, and resources for training sessions and consulting activities.

• Identify opportunities to enhance administrative processes, client engagement, and marketing strategies.

• Collaborate closely with the business owner to assist with administration, client engagement, training coordination, and marketing efforts.

• Communicate primarily through WhatsApp and email.

⛳️ Requirements

• Over 5 years of experience in administration, virtual assistance, client support, or a similar role.

• Exceptional written and verbal communication skills in English.

• Strong organizational abilities and meticulous attention to detail.

• Friendly, professional demeanor with confidence in client interactions.

• Experience in maintaining databases, client records, or customer relationship systems.

• Familiarity with email marketing platforms such as Brevo or comparable tools.

• Proven experience in creating newsletters, presentations, or other business documents.

• Basic graphic design skills and knowledge of Canva.

• Experience in social media content creation and scheduling is a plus.

• Familiarity with website content management and e-commerce platforms is advantageous.

• Proficient in Microsoft Word, Excel, email, and video conferencing tools like Zoom.

• Capability to manage multiple tasks, adhere to deadlines, and work autonomously.

• A proactive attitude, with the confidence to propose ideas and identify opportunities for business enhancement.

• Some experience in marketing or sales is beneficial.

• A strong interest in early childhood education or the education sector is highly valued.

• Previous experience assisting clients in AU/US/UK/CA or similar markets is highly regarded.

• Approximately 20 hours per week, Monday to Friday.

• Partial overlap with Australian Eastern Standard Time (AEST).

• Successful candidates will be expected to reflect this engagement on their LinkedIn profile.

🏝️ Benefits

• Fully remote work arrangement.

• Part-time schedule of about 20 hours per week.

• Opportunity to enhance business growth through improved client support, marketing coordination, and administration.