General Manager, Industrial Products & Services

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take charge of the strategy, growth, and profitability of Toptal’s Industrial Products & Services division, focusing on clients in Automotive, Manufacturing, Agriculture, Oil & Gas, Chemical, and Logistics sectors.

• Hold complete P&L and budget authority; establish financial goals, allocate resources, and assess investment returns.

• Identify key markets, client challenges, offerings, accounts, and growth prospects.

• Develop and implement the IPS business plan.

• Acquire new enterprise clients through discovery, solution development, negotiation, and closing deals.

• Enhance and maintain client relationships across Toptal’s services, AI-driven solutions, management consulting, and talent offerings.

• Lead discussions with executive clients, shape proposals, negotiate commercial contracts, and secure crucial pursuits.

• Collaborate with Services leaders, solution architects, specialists, and other support functions.

• Maintain accurate forecasts and address pipeline, revenue, and performance risks.

• Recruit, manage, coach, mentor, and develop the Industrial Products and Services team.

• Set team objectives, structure, assignments, performance evaluations, and improvement strategies.

• Achieve revenue, profitability, budget, client expansion, team development, and growth objectives as agreed.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• A minimum of 5 years of proven success in leading professional services sales teams, specifically in Industrial Products and Services, with extensive experience in the Energy Sector, particularly Oil & Gas.

• Over 12 years of demonstrated experience managing and running an industry business unit with a solid understanding of business operations and management principles.

• Strong industry connections ranging from director-level to C-suite contacts.

• A consistent record of leading enterprise SaaS or services sales teams, acquiring new clients, and expanding existing relationships, with proven personal contributions.

• Industry knowledge and proven sales experience in at least one of the following: Oil & Gas, Industrial Manufacturing, Automotive, or Defense & Aerospace.

• Accountability for commercial outcomes and resource decisions, including pricing, hiring, investments, and account priorities.

• Experience in closing complex enterprise opportunities, including formulating a business case, coordinating technical expertise, navigating procurement processes, and negotiating commercial agreements.

• Strong industry relationships and a history of successfully accessing senior decision-makers.

• Demonstrable success in hiring top sales talent, enhancing individual and team performance through coaching, and nurturing future leaders.

• Disciplined in qualification and forecasting skills.

• Adequate fluency in technology, AI, and service delivery.

• Excellent written and verbal communication skills, characterized by clarity and persuasiveness.

• Capability to thrive in a fast-paced, rapidly expanding company and effectively manage diverse challenges, deadlines, and contacts.

• A world-class individual contributor mindset.

• Resumes and communications must be submitted in English.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and continuous learning.

• Flexible work arrangements to promote work-life balance.

• Engaging company culture that values innovation and collaboration.