General Manager

This is a fully remote position, open to applicants in Australia, +1 more country.

📋 Description

• Take ownership of the Oceania commercial metrics related to new business development, expansion, and customer retention.

• Establish the regional strategy, operational plan, and focus segments for the AU/NZ joinery market.

• Manage the regional budget and provide forecasts for leadership planning purposes.

• Control regional contribution margins, encompassing revenue, direct costs, and the local cost structure.

• Develop and maintain the regional operational rhythm, which includes pipeline reviews, account planning, issue escalation, and cross-functional collaboration.

• Enhance pipeline health, forecast precision, and deal strategies in collaboration with Sales Leadership.

• Accelerate time-to-value, customer adoption, renewals, and support quality for AU/NZ clients.

• Address the time-zone challenges between the regional customer base and US-based support teams.

• Define hiring profiles and engage in recruiting, interviewing, hiring, and performance discussions.

• Build trust with global functional leaders and escalate any alignment challenges.

• Articulate what it means to be part of INNERGY in the Oceania market.

• Act as a representative for INNERGY through educational initiatives, associations, industry events, partnerships, and local market narratives.

• Serve as the voice of Oceania to product teams and leadership regarding regional demands.

⛳️ Requirements

• Operational expertise in joinery, manufacturing, construction technology, or building products.

• Established credibility with shop owners concerning margins, throughput, and estimating accuracy.

• Experience managing a complex B2B software business characterized by lengthy cycles, multiple stakeholders, and products requiring significant implementation.

• Previous responsibility for a regional business or profit and loss management, rather than merely achieving a sales quota.

• Proven ability to deliver results in a matrixed environment, including accountability for outcomes managed by individuals outside of your direct supervision.

• Familiarity with both sales and post-sale processes.

• Commercial acumen to reject unsuitable business opportunities and provide justifications.

• Located in AEST/AEDT or NZST.

• Possess the legal right to work in Australia or New Zealand.

• Willingness to travel around 40% within the region, plus 1–2 trips to the US annually.

• Established network within the AU/NZ joinery, construction, or manufacturing sectors.

• Experience representing a region for a company headquartered offshore.

🏝️ Benefits

• Options for remote work.

• A flexible working environment.

• Reasonable workplace adjustments for individuals with disabilities in line with applicable Australian laws.

• Support for employee wellbeing.

• A safe working environment.

• Opportunities to work within a globally distributed team.

• Chance to make a visible impact and contribute to company decisions.

• Travel opportunities, including approximately 1–2 trips to the US each year.