General Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Establish the strategic vision for Italy while achieving revenue, growth, and market share objectives.

• Develop a growth strategy and business case for target segments, practice areas, buying processes, pricing, and priorities.

• Formulate the strategy for enhancing Clio's presence in Italy and its role within the broader European context.

• Collaborate with revenue operations on execution plans, compensation structures, enablement, and incentives.

• Directly oversee, mentor, and develop the sales team in Italy.

• Recruit and cultivate leadership talent, particularly professionals who are AI-native and AI-fluent.

• Promote teamwork, transparency, creativity, continuous improvement, psychological safety, and curiosity about AI.

• Establish cross-functional relationships with product and engineering, marketing, customer success, and operations teams.

• Serve as the representative voice of the Italian market within Clio and assist in prioritizing product needs.

• Work with marketing on campaigns, awareness initiatives, experiments, and generating qualified leads.

• Keep abreast of industry, competitor, and regulatory trends.

• Benchmark best practices and sustain a competitive offering for SMBs.

• Represent Clio at events and conduct both online and in-person presentations.

• Build relationships with the Consiglio Nazionale Forense and local Ordini degli Avvocati.

• Seek endorsements and accreditations relevant to Italian firms.

• Develop partnerships within the technology and legal industries, including with resellers, consultants, and integration partners.

• Report to the General Manager, International, and collaborate with senior leadership.

⛳️ Requirements

• Proficiency in both Italian and English.

• Over 8 years of experience in revenue leadership.

• At least 5 years of experience managing teams.

• Proven track record of managing a regional or national P&L, or a similar revenue responsibility, and consistently achieving targets.

• Experience in expanding a B2B SaaS business in a market that is not fully penetrated.

• In-depth knowledge of the Italian legal market.

• Established credibility with a professional services audience.

• Legal or legaltech experience is highly advantageous.

• Strong commercial acumen in areas such as pipeline management, forecasting, segmentation, pricing, and capacity planning.

• A genuine presence as a public representative for Clio in Italy, including participation in events, webinars, bar councils, partner discussions, and media engagements.

• Leadership style that maintains high standards while ensuring a safe environment for honest communication.

• Practical application of AI in personal work.

• A clear understanding of where AI enhances commercial judgment and where it does not.

• Evidence of transforming team operations through the use of AI.

• Ability to recruit and nurture individuals who view AI fluency as an essential skill.

🏝️ Benefits

• Competitive and equitable salary.

• Comprehensive health benefits.

• Dental insurance.

• Vision insurance.

• Flexible time off policy, with a recommended 20 days off each year.

• Annual counseling benefit of $2000.

• RRSP matching and RESP contributions.

• Clioversary recognition program with special acknowledgment at 3, 5, 7, and 10 years.

• Accessibility accommodations during the recruitment process.