General Liability Claims Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct investigations, evaluations, and adjustments for general, property damage, and automobile liability claims.

• Manage low- to medium-exposure first- and third-party automobile bodily injury and property damage claims.

• Handle premises liability incidents and product liability claims.

• Assess the extent of the insurance provider's liability and work towards settling with claimants.

• Communicate with or interview medical professionals, agents, witnesses, and claimants.

• Calculate and authorize claim payments within designated monetary limits.

• Evaluate and estimate damage to vehicles or property.

• Review customer records and analyze evidence.

• Adhere to contract, property, and insurance laws, as well as rules of evidence.

• Collect physical evidence, inspect properties, research property records, and conduct searches in courts and legal records.

• Assess liability exposure and review police, medical, and additional records.

• Recommend appropriate claim actions and maintain necessary reserves.

• Keep detailed records, reports, files, and active diaries within the claims system.

• Generate timely reports for clients.

• Follow claims-handling best practices and regulatory requirements.

• Assist in litigation management by gathering evidence for contested claims and keeping clients informed.

⛳️ Requirements

• Bachelor's degree is preferred.

• One to three years of experience in insurance claims, self-insurance, pooled insurance, or Joint Powers Authorities is preferred.

• Fundamental knowledge related to the handling of public entity liability claims.

• A minimum of two years of experience using Microsoft Windows on a PC, including Microsoft Word, Excel, and Outlook.

• At least two years of experience with streaming video conferencing tools, including Teams and Zoom, with the capability to set up and host group meetings utilizing all functionalities.

• A minimum of two years of experience with claims management software and/or the ability to learn new claims-management software systems quickly.

• Exceptional written and verbal communication skills.

🏝️ Benefits

• Comprehensive medical, dental, and vision benefits.

• Company contributions to HSA and FSA plans.

• Employer-paid life and disability insurance.

• 401(k) plan with company match.

• Paid time off (PTO) and company-paid holidays.

• Opportunities for learning and development that promote genuine career advancement.

• Access to employee assistance resources.

• A supportive culture that emphasizes balance and wellbeing.

• Full benefits package.