General Liability Claims Adjuster II

This is a fully remote position, open to applicants in California.

📋 Description

• Investigate and manage claims related to auto accidents, bodily injury, property damage, and general liability.

• Review police and hospital records, analyze photographs and statements, and obtain recorded statements as necessary to establish a solid liability stance.

• Assess and analyze bodily injury demands and negotiate settlements for claims.

• Evaluate and compute automobile total loss settlements as well as claims for diminished value.

• Assess and calculate damages for non-vehicle property, ensuring all supporting documentation is included.

• Negotiate and conclude claim settlements, including resolution of liens, in accordance with client authority.

• Keep accurate records, reports, diaries, and files in the CMIS, adhering to company and regulatory standards.

• Record verbal and written case activities in the CMIS and prepare timely status updates for clients.

• Address inquiries within the required time frames.

• Maintain ongoing communication with injured workers, employers, carriers, legal counsel, and vendors throughout the claims process.

⛳️ Requirements

• A bachelor's degree from an accredited institution is preferred; however, relevant work experience will be taken into account.

• Minimum of 5 years of experience in adjusting auto and general liability claims.

• Experience with governmental immunity is advantageous but not mandatory.

• Exceptional oral and written communication skills, including proficiency in presentations.

• Strong negotiation and settlement abilities.

• Proficiency in using PCs, including Microsoft Office applications.

• Strong analytical and interpretive skills.

• Excellent organizational and interpersonal skills.

• Capability to work effectively within a team environment and meet or exceed service expectations.

• Regular travel is required for mediations, settlement conferences, and hearings, which may exceed two hours each way.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Contributions from the company to HSA and FSA plans.

• Employer-funded life and disability insurance.

• 401(k) plan with company matching.

• Paid time off (PTO) along with company-observed holidays.

• Opportunities for learning and development that foster genuine career progression.

• Employee assistance programs and a supportive culture that promotes balance and well-being.

• Complete benefits package.